[Resolved] Yatra.com — non receipt of card and vouchers etc | |||
Nearly one month ago i had recd a call from Yatra.com regarding 25% dis on purchase in shopping mall items and discount of Travell Vouchers, gift of wrist watch etc. I had given my all details of credit card now a bill is also came and amt of rs 6617/- also debited. Still one month was gone i had not recd anything. There tel no also i am not getting [protected]/[protected] and there business promotional company ie Shift Thought also not reply[protected]. Kindly do the needful. My mob No [protected]. C.S.Dixit Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
Dear Customer,
Thank you for contacting us at Yatra.com.
We truly apologize for the inconvenience you have faced in this regard. Our Customer Care Team has been in contact with you regarding this post. We have earlier dispatched the welcome kit through AFL Courier but it was ODA (out of delivery area). We have now dispatched the courier to your office address on 3rd August 2011. Request you to wait for 3-4 days for the same. We have shared the POD details of the same with you as well.
Best Regards,
Yatra Care
Thank you for contacting us at Yatra.com.
We truly apologize for the inconvenience you have faced in this regard. Our Customer Care Team has been in contact with you regarding this post. We have earlier dispatched the welcome kit through AFL Courier but it was ODA (out of delivery area). We have now dispatched the courier to your office address on 3rd August 2011. Request you to wait for 3-4 days for the same. We have shared the POD details of the same with you as well.
Best Regards,
Yatra Care
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+91 95 5580 0800 [Customer Support]
+91 12 4437 5353
+91 12 4437 5318
1101, 11th Floor, Tower B, Unitech Cyber Park, Sector -39, Gurgaon, Haryana, India - 122001
We sincerely regret inconvenience this has caused. This is most definitely not the level of service we aim to provide our customers.We request you to allow us to look into this and you will shortly be receiving a call from our end to update you on this.
Should you need any further assistance, please do not hesitate to contact us anytime.
Warm Regards
Team Yatra