[Resolved]  Yebhi.com — not giving refund

Address:Ahmedabad, Gujarat

YBH699395
Order Value: INR 1098.99
Date: 10/20/2011 12:49:41 PM
Payment Mode : Cash on Delivery

i was order a pair of shoes lotto but it was in small size and i paid full payment for my order value 1098 but it was a use less for me so i return back through BLUE DURT express limited and every day i was calling in yebhi.com but they don't answering we properly pls help to out i want my money back i attached 1 scan/photo copy of my proof that i was returned my shoes to yebhi.com
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Aug 13, 2020
Complaint marked as Resolved 
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Yebhi.com — non refund of the amount

Dear Sir,

This is in regarding fraud by the new delhi based online portal named *
yebhi.com*
i have ordered one t shirt on 8/5/2011 they have a policy of two days
shippong so for three days it showed me
to be shipped so i called them what is the problem they told me that it is
out of stock while purchasing online it showed me
that it is in stock. so they told me that they WILL refund the amount in 2-3
days but after 2-3 days also i didnot get my money back
so i called them again this time they told me to wait for 7-10 days so
waited for another 7-10 days still i didnot get my amount back
when i mailed them that i didnot get my amount back they told me that they
have refunded but still i have not get my amount credited
*this is the whole issue. they have never contacted me any time i have to
regularly mail them or call them.*
*
*
*this my order number ybh381237*
*
*
*i hope that you will look in to the matter.*
Dear Sahil

We would like to inform you that your query stands resolved.

In case you still have any query, feel free to write back to us at [protected]@yebhi.com.We would be glad to assist you.

We are always there to solve your queries and provide you the best solution.

Best Regards
Escalations Team
Yebhi.com
Hi,

You might want to send a mail to [protected]@yebhi.com, wait for 24 hrs and if nobody replies back to you or you don't get solution you can also mail [protected]@yebhi.com. I had a similar experience and once I mailed these both, i got a complete refund of my amount. It happens once, the support team is very good and work at your service literally 24 x 7 as in my case.

Try this. It will surely work. Please don't call and waste your time with the customer care centre. You will end up going in circles.

Hope this helps. All the best!
Dear Deepak,

We certainly understand your concern and apologize for the inconvenience caused to you. We have forwarded the concern to our warehouse team to update the return as soon as possible.

Thanks and Regards
Yebhi.com

I had received my order but shoe piece is defective

I had received my order10 min. Before buy The piece is defective. It is unstiched from one SidE. If I Wear It Unstiched wholly. Please Get my Piece change as Soon as POssibLe.

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