Yebhi.com — Long delay and still status say in process

I placed my order YBH1080581 on 3rd feb. 2012. and they change order status un-verified to verified to in process. These all status changed within two days but from day two to till date its never changed, I e-mail regarding the same but they reply


Thank you for choosing Yebhi.com. We appreciate the opportunity to assist you.

This email is in response to your E-Mail dated 15th February 2012 regarding order number YBH1080581.

We are extremely apologize for the delay in dispatching your order however, we have escalated this issue to our concern department so
that they can check and dispatch the order at the earliest. Hence, we request you to please allow us some time and this is your complaint number CC[protected] for the future reference.

For further queries/clarifications feel free to contact us Email or Phone[protected] we will be glad to help you.

Thanks & Regards,
Waseem Ansari
Customer Support,
Yebhi.com
"Customer -First, Second, Third"



Now its been 15 days and still no result. I dont know what should i do.

my complaint no. is CC[protected].