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I Zahid Muzaffar is a regular user of Yebhi.com, I returned an article MSS-025 / Mesmerize, order no. YBH1259335 because the quality of product wasn't good and product broke within two or three days of the delivery. When i spoke to customer care of yebhi they said to return the product and we will refund the money and it is a long time now and today i got an e-mail stating the article which you have returned to us hasn't passed the quality check and the same will be returned to you. I didn't understand first they said to return the product after that they replied like this and on Yebhi website there is a return policy also which states "Our Simple 30-day Return Policy
If you want to return any product you can do so, within a period of 30 days, from the date of dispatch. Our ‘No Questions asked return’ policy means you can return the product for any reason whatsoever, even if you just didn’t like it. Once received by us, you can either ask for a cash refund, or a refund voucher. Please look into this and let me know as my email id is [protected]@yahoo.co.in
Thanks & Regards
Zahid ([protected])
If you want to return any product you can do so, within a period of 30 days, from the date of dispatch. Our ‘No Questions asked return’ policy means you can return the product for any reason whatsoever, even if you just didn’t like it. Once received by us, you can either ask for a cash refund, or a refund voucher. Please look into this and let me know as my email id is [protected]@yahoo.co.in
Thanks & Regards
Zahid ([protected])
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We certainly understand your concern and the refund cheque is sent to you on[protected]. We are coordinating with our refunds team regarding the status of this cheque and contact you as soon as possible with your refund status.
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Yebhi.com