Yebhi.com — Buyer Beware - Highly Unreliable

JithishR

from Chennai, Tamil Nadu

Address:

Chennai, Tamil Nadu

I booked for a sandals from Yebhi for Rs. 1299/-. After i booked it and checked the next day i saw the same sandal for Rs. 850/-. I called the customer care number and they said the offer is like that and you bought it when it was high. I asked them that it is not fair as the value of a product can differ a maximum of 5-10% within one day and cannot be more than that and i had to argue with them to cancel the product and arrange for a reverse pickup. They said they will arrange for a reverse pickup within 4-5 days. I called them after 7 days and they said they will arrange for a pickup. It has been more than 20 days i received the product and i am still waiting for a reverse pickup. They forcefully want to delay and make the customer use the product.

Buyer beware you buy anything from Yebhi. You could be spending 200% worth the value of the product.

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Comments

rajeshv_87

from Bhatinda, Punjab

thats right I bought a sandals of reebok worth Rs 1199/- on 18th Oct and on 20th Oct i saw the same sandal just of Rs 450/- and when i called them they did not respond properly and i had to hunt to talk to them
it was really frustating and irritating dont know what to do ..

Yebhi.com Customer Care

from Delhi, Delhi

Verified Support

Dear Rajesh_87,

We certainly understand your concern however the prices of the articles sold on the website are dynamic and change frequently. We also encourage customers to book the deal at the very moment when they see it and we also cannot give any price protection guarantee for certain fast moving items.If you are not satisfied, then you can return the article, we will issue refund/gift voucher as per your request, once we received the article back to our warehouse.

Thanks and regards
Lokesh
Yebhi.com

Yebhi.com Customer Care

from Delhi, Delhi

Verified Support

Dear Rajeshv_87,

We certainly understand your concern, however the prices of the articles sold on the website are dynamic and change frequently. We also encourage customers to book the deal at the very moment when they see it and we also cannot give any price protection guarantee for certain fast moving items. If you wants to return the article, we do have customer friendly 30 days return policy. Kindly email us at [protected]@yebhi.com to register your return request.

Thanks and Regards
Customer Care
Yebhi.com