Yepme Shopping — Fraud and non-Repayment of my money | |||
Hi Sir/Madam, hope you are doing great, I (Mohit Bafna) Residing at Balkampet Hyderabad, have placed an order of shoes on 19/04/2013 online for 499 shoes of size No-10( Order number[protected] and when I received the delivery i was surprised it was size -7. I made the payment to courier boy of 499. I raised a complaint online and provided my account details and all for refund. Replacement has taken place on 25/04/2013, and yet my account has not been credited. I sent them several mails and tried their customer care but no satisfactory response. in the process of replacement and refund I have almost spent Rs-100 and more of mental harassment. Till today my amount is not been credited. Today I have sent an email to settle my account and pay me the balance due with them. it's almost 12days and as per Yepme Terms and condition if any consumer doesn’t pay the amount in due time he has to pay the interest at the rate of 18%. I have followed the same statics and sent them an e-mail with the rate of interest of 18%(as per their terms and condition). Total amount due is: 499(Main Balance) 33(Interest at the rate of 18% for 12 Days) 100(Expanses of phone to call customer care) 633(total amount due from Yepme Shopping. (+ Mental harassment and ill treatment towards customer) Please look into the matter and resolve the issue ASAP. I will be really obliged with your positive Response . Thanks and Regards, Mohit Bafna Jain, 7-1-275, Imperial Residency, Flat No 203, Balkampet, Hyderabad-500016. Mbl: [protected] Mail: [protected]@gmail.com Was this information helpful? | |||
2 Comments | |||
Comments
Dear Customer,
As per our records, your issue has been resolved.
we apologize for any inconvinience caused. We assure you that this is one of the isolated cases and will not be repeated in future.
Looking forward to your shopping with us again !
Assuring you of best services always!
Best Regards,
Yepme Team
As per our records, your issue has been resolved.
we apologize for any inconvinience caused. We assure you that this is one of the isolated cases and will not be repeated in future.
Looking forward to your shopping with us again !
Assuring you of best services always!
Best Regards,
Yepme Team
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Yepme Shopping — NON DELIVERY
ORDER NO 627426 NOT RECEIVED BY ME ORDRERD ON[protected]SANJIV PURI 134/5 TRIKUTANAGAR JAMMU J&K
[protected]