[Resolved]  ZTE — Non Repairing of mobile due to so called non availability of spares

Address:Ahmedabad, Gujarat

I have purchased a are make model S 160 from a reliance outlet on 13 September 2012. After 3 days o[censored]sage the handset got dead.due to my hectic schedule I was not able to submit it to " the mobile care" (official zte mobile repair store) immediately. On January 10, 2013 I submit it to the mobile care Ahmedabad office. The job number provided to me was[protected]. Also my charger along with phone and battery was deposited by mobile care lady stating that the mobile is dead & would be repaired after availability of spare parts. Even after continous follow up I still get the same rely "Non availability of spares".

Even area manager me. Pathak ( Mb. No. [protected])

Please look into the matter and respond.
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ZTE Corporation
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    32%
    Complaints
    147
    Pending
    0
    Resolved
    47
    ZTE Corporation Phone
    +91 12 4432 3000
    +91 99 6739 6204 [Mumbai]
    ZTE Corporation Address
    Building No.10,Tower B, 6th Floor, DLF Cybercity, Gurgaon, Haryana, India - 122002
    View all ZTE Corporation contact information