Comps Trade Pvt Ltd — comps trade pvt ltd cheated by taking payment for mobile and not delivered as assured

Address:Bangalore, Karnataka
Website:www.compstrade.com

I ordered for a redmi 4a mobile in this today (2/10/17). Immediately i got an sms and email communication showing as the order has been accepted. Then i got a call from mr varun and he told one more sms will be giving with paytm details for payment with waybill tracking number. I got the sms and i received the followup call from him twice asking for the payment to dispatch and i was assured the item will be picked by 2:30pm and will be delivered by 3 to 3.30 hors time. Since i need a set immediately today, as my daughter is travelling tomorrow, i have done the payment and again contacted him and he tole the item will be dispatched soon. Unfortunately till now the item not delivered, and i checked in courier tracking and understood the item not dispatched yet. I tried to contact mr varun many times through the mobile numbers provided, but the call was not picked.
I required to get the mobile or the payment back as immediate

Order no:[protected]
Ecom express tracking number[protected]
Pytm no:[protected]
Transaction id:[protected]-10-02 01:14:39 pm
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Dear customer,
We have never received a notification from paytm about any such payment. We do see an order but its unpaid. We do not ship unpaid orders. Also complaint here the proper proofs of payments which should be the snap shots of your PAYTM Passbook. Also all our lines are active 24/7 and we reply to all emails in 1 hrs average time. Sir we do take all the reviews very seriously and can go to an extent of legal action in case of fake reviews.
Rahul514's reply, Oct 12, 2017
Take the legal action againt us
I beg you to take some action 😂😂😂😂😂
Vittal92d's reply, Oct 16, 2017
Comps trade pvt
As u say... '' We do not ship unpaid orders''
But I done my payment why my Order is not shipped, I ordered product on October - 02-2017 and I paid amt on October - 04-2017, also I put mail to you but no response. This is my Order ID 123078000002828

Will u let me know or proo by ur self ur company is fraud... That day I spoke with to Mr varun dhokalia I said everything to him
Varun dholakia is son of an animal. Really these people don't have the right of existence on earth. Must be hung until death. Hey this is rishabh. Hope u know me any my comments when I talked to u. Man i guess u are a dog
Dear Rishabh, stop this non sense plz. We have all the proofs that you apologized on various platforms for this behaviour when we issued you a legal notice. Now we warn you of taking stringent legal action if you continue.
I received my order on time so if you actually ordered then why not go to some practical complain like compalining to Paytm and get there merchant account closed or freezed.

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    Bangalore
    Karnataka
    India
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