[Resolved]  Subha Furniture Store — Delivery Charge

Address:Tamil Nadu
Website:www.subhastores.com/categories/Furniture-in-Chennai-at-Low-cost/

Really Subha Furniture Store has worst service in both delivery and communicating with customers. I had problem with furniture delivery vehicle driver. At subha furniture store - PADi, Chennai, the sales man Mr. Mohan (above 45 years old) informed me a delivery charge and delivery driver Mr. Siva from padi asked additional charge for delivery and argued that it has been mentioned in chart sheet. But later i checked the chart sheet, it is very less compared to the driver charge. I paid the money asked by the driver and the computer table got so many scratches and damage. After making the payment they delivered some damage computer table. VERY WORST SERVICE. There is no replacement or warranty.
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Aug 14, 2020
Complaint marked as Resolved 
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Subha store, padi is the worst shop to purchase furniture. I bought one double cot from thr for 20, 000 rs on[protected]. First they said that it takes 3 days to delivery bcos they have to bring it from their godown so we payed 10, 000 rs and rest we said that on the time of delivery we will pay. Tuesday morning they called me that we r coming for delivery by 6'o clock evening it will come thr. But they came at 11'o clock nite and that auto person asking for full payment . We said without checking without fixing how we can give rest of the amount that person starts arguing atlast he called to one person and took back the material we said that i[censored] want we can give u ur delivery charge u leave the wood pieces tomorrow fitting person will came we will also get satisfied then we give the full amount. Bt he took all the wood pieces. Next day again they started calling to deliver the wood pieces and delivery person is also coming pls give the amount to the delivery person this is how are policy is and all. So this tym that other delivery person also demands for extra delivery charges of 350 rs we said this is not our fault y shud we again pay nite why that person take the wood pieces back. Any how hehe went with full remaining amount. Then delivery person came he starts fixing the cot so he found that one middle 6 ft piece is not delivered.. Nw subha store ppl saying on saturday we will send. And today on[protected] still we only hav those wood pieces only. They take thr full amount from us and we r sitting with wood pieces at our home. Nobody is listening to us our whole 20, 000 rs gone in waste. I would recommend no one should purchase any costly item from shubha store. No cutomer satisfaction u will get from thr. Your money will gonna be waste.

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    Tamil Nadu
    India
    9445114222
    04426547777
    04426548888
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