Concentrix — negative balance of 64, 000+

Address:

Allahabad, Allahabad, Allahabad, Uttar Pradesh, 211008

I had a salary ac with hdfc bank with account number - [protected] ifsc - hdfc0000929 and they have charged late fee and interest on my account i also called customer care for help but nothing came out from there apart from the same repetitive answer to visit nearest branch, so i visited the nearest branch which is naini, allahabad hdfc and what i got to hear from them is that we cant do anything to help you and you need to visit your home branch so i tried visiting the main branch of hdfc in my city in allahabad and they said that the late fee which shows to be 64, 000 rs is because of you may have had any credit card or loan in the past which is linked to ur account so i informed them that i had one credit card which was from hdfc bank but i already have paid it off and have all the supporting documents for it as well but again no help from hdfc bank employees. So i have decided now to lodge a complaint against them in consumer court so please help me to how to go forward with this.

Thanks
Regards,
Vikas mishra
Mob - [protected], [protected]