| Address: Confident Holidays & Packages Pvt. Ltd. AMG Towers, #41/C, 2nd Floor, Dayananda Layout, Ramamurthy Nagar Main Road, Bangalore – 560 016 |
| Website: confidentholidaysandpackages.com |
Complaint Details:
I am filing this complaint against Confident Holidays and Packages for misleading sales practices, misrepresentation, and unauthorized financial transaction of ₹65, 000.
On 21st June 2025, I received a call from a representative named Radha (+[protected] stating that I had won the following free gifts:
Silver idol or shopping voucher
Couple movie tickets
₹15, 000 holiday voucher
I was asked to visit their office with my spouse to collect the gifts. Upon reaching the office, I was approached by Yaseen (+[protected] who made several false claims:
The company has been operating for over 4 years (official records show it was incorporated only in December 2024).
They have tie-ups with many hotels (no hotel list was ever shared, and none are listed on their website).
The payment would be on EMI, and we could stop it anytime within 2 years.
We were pressured into making a ₹65, 000 payment via credit card. After reaching home and reviewing everything, we realized we had been misled. There is no customer support number, no hotel list, no refund or cancellation policy, and no escalation process on their website.
I later visited the office again on a Sunday 20th July, as suggested by Yaseen (+[protected], and spoke to Dixith (+[protected], who promised help. But now no one is answering calls or responding to messages or emails.
Despite multiple follow-ups, there has been no resolution, and I believe this is a clear case of fraud and cheating.
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