Connect Broadband — Mismanagement & misuse of post at ludhiana mall road office

Address:	Mohali, Punjab
Website:	consumer complaint forum

To gm sales & service
I want to inform u that i am oldest customer o[censored]r land line phone no [protected] . Last month, i send my person to ur office for disconnect my phone but ur man at the counter did not receive my letter three times . Then after a month i went there & met with jasmine& surinder . They guide me to deposit 2000rs out of 4600rs & do not disconnect and keep continue at plan of 599rs. They also give me written to waive off balance 2600rs .& clear upto 28 march 2016 as non usage rebate
Now today ., they are not even posted my request of new plan 599rs .As they committed last time ur plan starts from 15 march 2016 but today they are saying that it starts from 16 april 2016 .I am ready to pay 700rs as they was committed last time.
At last, i am not interested to continue the connection where such person are exploiting the consumer .So please look into the matter and order them to resolve it.
Further, i also told this disscussion to the man who is calling me from mohali office for deposit of bill . He was saying to tell the ludhiana office to talk at mohali office as i was giving remarks in ur account but they were not ready to talk at mohali. So, i again request u to solve my problem
Thanks
Sanjay sood