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Quadrant Televentures / ConnectZone.in / Connect Broadband Complaints & Reviews

connectzone.in

3.1

Updated: Apr 6, 2024

Complaints 225

Resolved

140

Unresolved

85

Good! Quadrant Televentures / ConnectZone.in / Connect Broadband values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Quadrant Televentures / ConnectZone.in / Connect Broadband step up their efforts to fully resolve all complaints 👍

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Quadrant Televentures / ConnectZone.in / Connect Broadband

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Disconnect the broadband connection

Fraud company not solving the problem

No range of internet

Wifi Broadband not working from last 3 days

Request go Disconnect my broadband

Most useful reviews

Deactivation of broadband connection

Fake calls and harassment calls from Connect Broadband company

disconnect Internet

No range of internet

Issue of fraud Bill without broadband connection

threatening money after disconnected wi-fi

Quadrant Televentures / ConnectZone.in / Connect Broadband reviews & complaints(225)

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I had a Connect broadband connection from October 2022 . Few months ago i want to disconnect the broadband connection bcz i completed my study in Jalandhar. Then in December 19, 2023 one employee of connect broadband came and collected the modem and take 800 rupees that was my wifi bill. He said he disconnected the connection. Then in February 6, 2024 one person call me who introduced as connected broadband advocate[protected] and told...

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I have been using the services till 07/23 and then relocated to a new place, i had connected to the customer care and let them know about my relocation and asked if my wifi connection could also be relocated . Firstly they agreed to do so and when i did shift to the new place, they said they don’t provide services there(being the new place i moved to was within 1km). Then i did talk to a executive to disconnect my connection, they asked...

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Address: KM Stone 8, G.T.Road, Paragpur, Jalandhar

Connect number [protected]
Customer Email id: [protected]@gmail.com

All due bills generated till Oct are cleared

And modem was submitted back to local operator

Requesting for Disconnection

When asked for disconnection in local operator office they denied and shown rude behavior and misbehaved
They threatened me in there office...

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The connect broadband connection is unstable and their service is most the pathetic one. Everyday it got disconnected frequently and the speed fluctuates in low range . And they charge you more when you try to disconnect their service. I asked them to disconnect my connection on 16th Aug and they acted on it on 21st August . I have email conversations where i ask them to update bill till 16th and i will pay and now they sent me message of...

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I request you to disconnect my connect broadband connection with immediate effect having id number [protected] which i have also mailed on 27 march and stop the further bill to be made as i have not used the device since 14 march 2023 i was tenant there and owner of house will come in July who will hand over your device and charger to you and i will make pending payment of 1107 at that time.
Thank you...

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Address: Chandigarh

Hello, I came in contact with Connect team during my office opening in Chandigarh City Center as they have a monopoly in the area and due to lack of other service providers we went ahead with the Connect Broadband. We did not face any problem as such but when we decided due to move our office to other location "Connect Broadband Team started showing their true colours". I notified their customer care team that we are changing our office location...

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Address: Bhalla PG 1st floor Law gate

I have submitted my disconnection [protected] on June 27th but upto now i didn’t get the predeposited amount 1500/- which has been promised to do within 45 days but it’s more than 100 days. I have visited zonal head office in Jalandhar GT Road for the same and even the gate keeper don’t let me in if I say it’s the refund request even though somehow i contacted the refund related incharge they say daily it’s in process and some other...

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My Connect number is [protected]. I’m using connect broad band since last year. The internet service they are providing from the starting point is giving trouble. The internet halts for 3-5 hours from the starting. Although i somehow managed at that time, now I’m fed off. From last 2-3 months I’m facing regular issues. I kept on calling to coustmer care, lodging complaints, still facing problem. I kept on calling ok this number[protected]....

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Address: Back side mata colun hospital jassal telecom

Many times given reminders and told clearly to connect team bills they given and disconnect the connection. no services from 3 months. number is [protected]

many times visit no reponce from connect office.
Opposite back side mata colun hospital. jassal telecom amritsar punjab....

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Address: Jalandhar

My connect broadband no. is [protected]. It has not been working for last 20 days. I have requested them to stop the service. They didnot process the request. Now the bill has been generated. I have requested them to stop the service only then i shall pay the final bill. But they are not disconnecting the service. Everyday i receive 10 phone calls to remind me to pay the bill. I have told them that once you end my membership only then i will...

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Address: Flat No - 97, Block A5, Gulmohar Extension, Derabassi, Mohali, Punjab, 140507

My Connect Broadband no is[protected], as per the plan I am supposed to use the facility of Landline calls (Unlimited Calls STD + Local). I have lodged complaints for the installation of the Landline, I have purchased the device and only the installation needs to be done. Twice I have requested for the installation. Below are the complaint Ticket ID

1. I8480722
2. I8482502

Connect Broadband had resolved...

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Address: SHOP (COMM) # 09, `, PKL ROAD ,BALTANA,SEC -19, ZIRAKPUR, MOHALI, Punjab, 140603

Connect is the fraud company. I am fed up of their service. My internet is not working. It's been two days and no one is coming to my house to solve my problem. Complaint number:
I8476283 They have no support to whom we can contact. I have called them multiple times but there is no way to contact them. Just don't know what to do. I paid their bills on time everytime. There's never any delay. I have got work to do. I have no life without...

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My connect broadband no [protected] in Ludhiana is not working since 01.03.2022 . Complaint was registered on same day 11:00 AM . That day was holiday so company refused to take any action. Next day was working day and still complaint was not resolved. Today when called connect office in Ludhiana no :[protected]. Person attending call replied that our technical person are on leave so complaint will not be resolved today. I would like to bring...

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Address: Ludhiana mall road

I am lovely sharma received call from connect ludhiana mall road office in oct -2021 regarding broadband connection for only rs 300 per month from ms prabhjot kaur.

With this offer i agree to install after installation the installation boy ask me to pay rs 300 then i call to prabhjot regarding this, she suggested me to pay this is your first month rent.

After one week i got an call from mohali that my current...

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For having bared with the company’s pathetic & laid back services for approximately 2 years, the company’s services, both broadband as well consumer services has shown utter nuisance till the end.
After deciding to end “Connect’s” broadband services a few months back, i reached out to the consumer executive in the month of May to disconnect our broadband connection. Unlike the other companies like Airtel, which provide...

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Address: Gurdaspur

I have asked for the upgradation of the connect broadband connection to FTTH. The price for the 2.4 GHz modem is ~Rs.1100 but the local vendor of the connect is asking Rs. 2000 for the same. When asked the reason for the extra money- he says we have invested amount in the setup of FTTH in the city and head office hasn't invested any penny so we are charging more to compensate. I don't want to pay bribe to them. And when i ask them to give...

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Address: Gurdaspur

Internet not working from the last 2 days. Local connect office is delaying the complaint as i have registered the complaint directly to the head office. Pathetic service and unprofessional behaviour by local office, Gurdaspur. It seems head office does not have control over them....

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On the 17th August 21, my broadband connection was disconnected with the message that your payment has been pending for June month even though the discussion is going on with the customer executive since 8th August mentioning I have done the payments of June month and they will discuss this with the superiors and get back to me as their systems is not showing the same but their app showing it (attached screenshot).

Btw, that...

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Address: Chandigarh

I had to shift my residence in the month of October 2021 so in the last week of September itself I asked the company to change my address and on the next day of calling, their technician came and took the modem with him and I was told that it will be installed at new residence within 2 days and you need not call again for it. Since then it's been more than a week that they didn't install it and kept telling me that aj hojayega or kal hojayega....

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Address: House no587, Sec 21 Panchkula Panchkula 134112

I have requested a new connection on 7th of AUg, 2021 in sec21 Panchkula . I have been told to make all the payments and connection will be operational from next day i.e Mon (9th aug). Till date no body is responding on my request i am feeling cheated . I will Esclate this further till CEO level .if not resolved in 24 hours .12-08.2021.

It occurred on: 7/08/2021

Install the connection today[protected]
br...

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