Quadrant Televentures / ConnectZone.in / Connect Broadband Complaints & Reviews

My connect broadband no. is [protected]. It has not been working for last 20 days. I have requested them to stop the service. They didnot process the request. Now the bill has been generated. I have requested them to stop the service only then i shall pay the final bill. But they are not disconnecting the service. Everyday i receive 10 phone calls to remind me to pay the bill. I have told them that once you end my membership only then i will make the final payment. They are not discontinuing my service. Kindly ask them to take action and stop my service with immediate effect.

I have asked for the upgradation of the connect broadband connection to FTTH. The price for the 2.4 GHz modem is ~Rs.1100 but the local vendor of the connect is asking Rs. 2000 for the same. When asked the reason for the extra money- he says we have invested amount in the setup of FTTH in the city and head office hasn't invested any penny so we are charging more to compensate. I don't want to pay bribe to them. And when i ask them to give me receipt for the extra money, they deny the same. Head office should send investigators to investigate the issues otherwise these local goons will end up destroying company reputation.

Internet not working from the last 2 days. Local connect office is delaying the complaint as i have registered the complaint directly to the head office. Pathetic service and unprofessional behaviour by local office, Gurdaspur. It seems head office does not have control over them.

I had to shift my residence in the month of October 2021 so in the last week of September itself I asked the company to change my address and on the next day of calling, their technician came and took the modem with him and I was told that it will be installed at new residence within 2 days and you need not call again for it. Since then it's been more than a week that they didn't install it and kept telling me that aj hojayega or kal hojayega. They are charging me even for the period when even the modem was with them only. That is for the month of October too. The problem was at their end and just 2 days before they told me that connection cant be installed at the new residence and they are putting every charges on me. My sister and I could not prepare for judicial services due to lack of internet and it also caused me mental agony and harrasment.
Connect No. [protected]

I have requested a new connection on 7th of AUg, 2021 in sec21 Panchkula . I have been told to make all the payments and connection will be operational from next day i.e Mon (9th aug). Till date no body is responding on my request i am feeling cheated . I will Esclate this further till CEO level .if not resolved in 24 hours .12-08.2021.

It occurred on: 7/08/2021

Install the connection today[protected]

I look forward to your prompt response on this matter. I would like to keep a complete record of my case, so please reply back via this email account.

Yours faithfully,

Sumit verma

Mobile Number: [protected]
:

House no587, Sec 21 Panchkula
Panchkula
134112

I went to the office to pay my outstanding bill and to deactivate their connection.
I was willing to pay outstanding bill but they was not giving me will.

I have not used their wifi from last 7 months but they filed a case against me of Rs 980 of dead WifiI. I did complaint that please cut my wifi connection atleast 4 times but none of them bothers but now sending a legal notice. What a worst service they provides.

Sir jab mene connection lagwana tha tab mujhe bola tha ke installation free hai apko ek month ke advance 590rs dene padege vo mam ne bill ke bola tha par fir bhi bill bhej diya. 2 nd complaint connection lgane ke time bola tha ke apko2month 599 ka billpay karna hoga uske bad 499rs ka bill aya karega. Or 40 mbps ke speed bolkar 5mbps ke speed provide kar rahe ho. Sir remove kardo [protected]. company bhut jhoot bolti hai. Ap connection remove krvado bad

Connect no [protected]. I got an connection from the connect broadband at Karar. after that I was shifted in Varanasi before the Varanasi I cleared all dues regarding connect broadband connection. After few days the company called me and threatening if you did not submit your router we will take legal action against you. But at the time of taking connection the official of the company said you paid the fees of router now this router is your own. In this connection not a single documents sent by the connect broadband officials that we know about the router policy. Kindly take strict action against him by that they cannot make the simple public fool

Hiii
Am kamaldeep singh sandhu from Bathinda punjab my connect number is[protected], and same is not working from last 3 days as due covid-19 your local office is locked so inable to logged a complaint locally so request you to please arrange your concerned person to resolve the same

Kamaldeep singh sandhu
[protected]

DearSir, I am using [protected] broadband connection, please disconnect, as I have no more uses of this connection. Regards Gagan M-[protected], LUDHIANA Punjab