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Quadrant Televentures / ConnectZone.in / Connect Broadband Complaints & Reviews

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Last updated Oct 11, 2023
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Quadrant Televentures / ConnectZone.in / Connect Broadband Phone Numbers

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+91 17 2509 0000
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Quadrant Televentures / ConnectZone.in / Connect Broadband Head Office Address

B-71, Industrial Area, Phase 7
Mohali
Mohali District
Punjab
India
160055

Quadrant Televentures / ConnectZone.in / Connect Broadband reviews & complaints(223)

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R
Rhea sanjeev
from Jalandhar, Punjab
Oct 11, 2023
Oct 12, 2023
This thread was updated on Oct 12, 2023
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Address:KM Stone 8, G.T.Road, Paragpur, Jalandhar

Connect number [protected]
Customer Email id: [protected]@gmail.com

All due bills generated till Oct are cleared

And modem was submitted back to local operator

Requesting for Disconnection

When asked for disconnection in local operator office they denied and shown rude behavior and misbehaved
They threatened me in there office
Quadrant Televentures / ConnectZone.in / Connect Broadband customer support has been notified about the posted complaint.
Dear Sir/Mam please complaint here against any internet service provider
Government website link => pgportal.gov.in

=> Click here to sign up => pgportal.gov.in

=> After Register Your Account and Login your Account

=> Lodge Public Grievance

=> click on I agree that my grievance does not fall in any of the above listed categories

=> Please select a Ministry/Department/State Government => Telecommunication

=> select main category broadband related

=> if no isp found in service provider list. change main category to others

=> Description

=> security code
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    R
    Rajatsharma012
    Oct 9, 2023
    Oct 10, 2023
    This thread was updated on Oct 10, 2023
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    The connect broadband connection is unstable and their service is most the pathetic one. Everyday it got disconnected frequently and the speed fluctuates in low range . And they charge you more when you try to disconnect their service. I asked them to disconnect my connection on 16th Aug and they acted on it on 21st August . I have email conversations where i ask them to update bill till 16th and i will pay and now they sent me message of legal action for not paying excessive amount and also 2500rs extra for legal charges for settlement
    Quadrant Televentures / ConnectZone.in / Connect Broadband customer support has been notified about the posted complaint.
    Dear Sir/Mam please complaint here against any internet service provider
    Government website link => pgportal.gov.in

    => Click here to sign up => pgportal.gov.in

    => After Register Your Account and Login your Account

    => Lodge Public Grievance

    => click on I agree that my grievance does not fall in any of the above listed categories

    => Please select a Ministry/Department/State Government => Telecommunication

    => select main category broadband related

    => if no isp found in service provider list. change main category to others

    => Description

    => security code
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      U
      Ufaid
      from Chandigarh, Chandigarh
      May 13, 2023
      May 13, 2023
      This thread was updated on May 13, 2023
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      I request you to disconnect my connect broadband connection with immediate effect having id number [protected] which i have also mailed on 27 march and stop the further bill to be made as i have not used the device since 14 march 2023 i was tenant there and owner of house will come in July who will hand over your device and charger to you and i will make pending payment of 1107 at that time.
      Thank you
      Quadrant Televentures / ConnectZone.in / Connect Broadband customer support has been notified about the posted complaint.
      Dear Sir/Mam please complaint here against any internet service provider
      Government website link => pgportal.gov.in

      => Click here to sign up => pgportal.gov.in

      => After Register Your Account and Login your Account

      => Lodge Public Grievance

      => click on I agree that my grievance does not fall in any of the above listed categories

      => Please select a Ministry/Department/State Government => Telecommunication

      => select main category broadband related

      => if no isp found in service provider list. change main category to others

      => Description

      => security code
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        Address:Chandigarh

        Hello, I came in contact with Connect team during my office opening in Chandigarh City Center as they have a monopoly in the area and due to lack of other service providers we went ahead with the Connect Broadband. We did not face any problem as such but when we decided due to move our office to other location "Connect Broadband Team started showing their true colours". I notified their customer care team that we are changing our office location...
        +5 photos
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        B
        Bharath55
        Oct 5, 2022
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        Address:Bhalla PG 1st floor Law gate

        I have submitted my disconnection [protected] on June 27th but upto now i didn’t get the predeposited amount 1500/- which has been promised to do within 45 days but it’s more than 100 days. I have visited zonal head office in Jalandhar GT Road for the same and even the gate keeper don’t let me in if I say it’s the refund request even though somehow i contacted the refund related incharge they say daily it’s in process and some other reasons like the courier boy has got some health issues from past 32 days i am continuously contacting the incharge but there’s no resolution for my request.
        +1 photos
        Quadrant Televentures / ConnectZone.in / Connect Broadband customer support has been notified about the posted complaint.
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          K
          Kamaljeet47
          from Mohali, Punjab
          Sep 11, 2022
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          My Connect number is [protected]. I’m using connect broad band since last year. The internet service they are providing from the starting point is giving trouble. The internet halts for 3-5 hours from the starting. Although i somehow managed at that time, now I’m fed off. From last 2-3 months I’m facing regular issues. I kept on calling to coustmer care, lodging complaints, still facing problem. I kept on calling ok this number[protected]. This man is making faking promises from last 4 days. As I don’t have number of higher authorities, i found this way to reach you. I request you to deactivate my connection or resolve my issue ASAP! And compensate me in any way for the terrible services.
          Thanks
          Regards- kamaljeet singh
          Phone- [protected]
          Quadrant Televentures / ConnectZone.in / Connect Broadband customer support has been notified about the posted complaint.
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            V
            Vishal.Bhalla
            from Amritsar, Punjab
            Aug 9, 2022
            Resolved
            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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            Resolved
            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

            Address:Back side mata colun hospital jassal telecom

            Many times given reminders and told clearly to connect team bills they given and disconnect the connection. no services from 3 months. number is [protected]

            many times visit no reponce from connect office.
            Opposite back side mata colun hospital. jassal telecom amritsar punjab.
            Aug 9, 2022
            Complaint marked as Resolved 
            sir they told its not our fault our team and team leader told us their is some issue in back side of gali no 5 amritsar new partap nagar. our wires are stolen from some body and that why we can not give the solution. i already requested to team please get your router from our house and charge us, nobody visit at home and nobody tried to understand the situation. when they visit at home, told we provide best service. after that we process online payment and they install router from first day it not works. many times complaint given everyday they have different person diffrent girl to attend call at office which is at telecom service complaint centre in amritsar. when i talked them please remove or get that router which given by your connect company they told you personally submitted the router at our office, charge the bill from first day wothout given service although their team told me its your problem you not have to buy why you buy. i told the person i am not coming at your repspective location you all team members are visited all house in our Gali no 5 nobody told me that type of service you given and charged the bill wothout use.
            Quadrant Televentures / ConnectZone.in / Connect Broadband customer support has been notified about the posted complaint.
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              D
              dr.kumargaurav
              from Jalandhar Cantonment, Punjab
              Jun 26, 2022
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              Address:Jalandhar

              My connect broadband no. is [protected]. It has not been working for last 20 days. I have requested them to stop the service. They didnot process the request. Now the bill has been generated. I have requested them to stop the service only then i shall pay the final bill. But they are not disconnecting the service. Everyday i receive 10 phone calls to remind me to pay the bill. I have told them that once you end my membership only then i will make the final payment. They are not discontinuing my service. Kindly ask them to take action and stop my service with immediate effect.
              Quadrant Televentures / ConnectZone.in / Connect Broadband customer support has been notified about the posted complaint.
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                Bibaswan Banerjee
                from Pilibhit, Uttar Pradesh
                Mar 15, 2022
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                Request for the Installation of the Landline

                Address:Flat No - 97, Block A5, Gulmohar Extension, Derabassi, Mohali, Punjab, 140507

                My Connect Broadband no is[protected], as per the plan I am supposed to use the facility of Landline calls (Unlimited Calls STD + Local). I have lodged complaints for the installation of the Landline, I have purchased the device and only the installation needs to be done. Twice I have requested for the installation. Below are the complaint Ticket ID

                1. I8480722
                2. I8482502

                Connect Broadband had resolved...
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                A
                Aditya1995
                from Chandigarh, Chandigarh
                Mar 7, 2022
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                Address:SHOP (COMM) # 09, `, PKL ROAD ,BALTANA,SEC -19, ZIRAKPUR, MOHALI, Punjab, 140603

                Connect is the fraud company. I am fed up of their service. My internet is not working. It's been two days and no one is coming to my house to solve my problem. Complaint number:
                I8476283 They have no support to whom we can contact. I have called them multiple times but there is no way to contact them. Just don't know what to do. I paid their bills on time everytime. There's never any delay. I have got work to do. I have no life without internet. Please help me.
                Quadrant Televentures / ConnectZone.in / Connect Broadband customer support has been notified about the posted complaint.
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                  R
                  rohitldh
                  from Kaithal, Haryana
                  Mar 3, 2022
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                  My connect broadband no [protected] in Ludhiana is not working since 01.03.2022 . Complaint was registered on same day 11:00 AM . That day was holiday so company refused to take any action. Next day was working day and still complaint was not resolved. Today when called connect office in Ludhiana no :[protected]. Person attending call replied that our technical person are on leave so complaint will not be resolved today. I would like to bring to your kind notice that whenever bill is due, connect executives start calling 3 days before the due date to pay the bill. But no body response whenever customer lodges a complaint.
                  Quadrant Televentures / ConnectZone.in / Connect Broadband customer support has been notified about the posted complaint.
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                    L
                    Lovely1484
                    from Ludhiana, Punjab
                    Mar 1, 2022
                    Mar 8, 2022
                    This thread was updated on Mar 8, 2022
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                    Harassment

                    Address:Ludhiana mall road

                    I am lovely sharma received call from connect ludhiana mall road office in oct -2021 regarding broadband connection for only rs 300 per month from ms prabhjot kaur.

                    With this offer i agree to install after installation the installation boy ask me to pay rs 300 then i call to prabhjot regarding this, she suggested me to pay this is your first month rent.

                    After one week i got an call from mohali that my current...
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                    S
                    Surgeet Kaur
                    from Delhi, Delhi
                    Nov 23, 2021
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                    Charging us after disconnecting Connects broadband services.

                    For having bared with the company’s pathetic & laid back services for approximately 2 years, the company’s services, both broadband as well consumer services has shown utter nuisance till the end.
                    After deciding to end “Connect’s” broadband services a few months back, i reached out to the consumer executive in the month of May to disconnect our broadband connection. Unlike the other companies like Airtel, which provide...
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                    R
                    raghav_29
                    from Gurdaspur, Punjab
                    Nov 12, 2021
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                    Address:Gurdaspur

                    I have asked for the upgradation of the connect broadband connection to FTTH. The price for the 2.4 GHz modem is ~Rs.1100 but the local vendor of the connect is asking Rs. 2000 for the same. When asked the reason for the extra money- he says we have invested amount in the setup of FTTH in the city and head office hasn't invested any penny so we are charging more to compensate. I don't want to pay bribe to them. And when i ask them to give me receipt for the extra money, they deny the same. Head office should send investigators to investigate the issues otherwise these local goons will end up destroying company reputation.
                    Quadrant Televentures / ConnectZone.in / Connect Broadband customer support has been notified about the posted complaint.
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                      R
                      raghav_29
                      from Gurdaspur, Punjab
                      Nov 12, 2021
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                      Address:Gurdaspur

                      Internet not working from the last 2 days. Local connect office is delaying the complaint as i have registered the complaint directly to the head office. Pathetic service and unprofessional behaviour by local office, Gurdaspur. It seems head office does not have control over them.
                      Quadrant Televentures / ConnectZone.in / Connect Broadband customer support has been notified about the posted complaint.
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                        S
                        smittal871
                        Nov 9, 2021
                        Nov 15, 2021
                        This thread was updated on Nov 15, 2021
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                        Charging for rental even when the connection was not working from approx more than 15 days

                        On the 17th August 21, my broadband connection was disconnected with the message that your payment has been pending for June month even though the discussion is going on with the customer executive since 8th August mentioning I have done the payments of June month and they will discuss this with the superiors and get back to me as their systems is not showing the same but their app showing it (attached screenshot).

                        Btw, that...
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                        anshul12__
                        from Chandigarh, Chandigarh
                        Oct 9, 2021
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                        Address:Chandigarh

                        I had to shift my residence in the month of October 2021 so in the last week of September itself I asked the company to change my address and on the next day of calling, their technician came and took the modem with him and I was told that it will be installed at new residence within 2 days and you need not call again for it. Since then it's been more than a week that they didn't install it and kept telling me that aj hojayega or kal hojayega. They are charging me even for the period when even the modem was with them only. That is for the month of October too. The problem was at their end and just 2 days before they told me that connection cant be installed at the new residence and they are putting every charges on me. My sister and I could not prepare for judicial services due to lack of internet and it also caused me mental agony and harrasment.
                        Connect No. [protected]
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                          S
                          sumit.v.verma
                          Aug 12, 2021
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                          Address:House no587, Sec 21 Panchkula Panchkula 134112

                          I have requested a new connection on 7th of AUg, 2021 in sec21 Panchkula . I have been told to make all the payments and connection will be operational from next day i.e Mon (9th aug). Till date no body is responding on my request i am feeling cheated . I will Esclate this further till CEO level .if not resolved in 24 hours .12-08.2021.

                          It occurred on: 7/08/2021

                          Install the connection today[protected]

                          I look forward to your prompt response on this matter. I would like to keep a complete record of my case, so please reply back via this email account.

                          Yours faithfully,

                          Sumit verma

                          Mobile Number: [protected]
                          :

                          House no587, Sec 21 Panchkula
                          Panchkula
                          134112
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                            new hero
                            Aug 10, 2021
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                            I went to the office to pay my outstanding bill and to deactivate their connection.
                            I was willing to pay outstanding bill but they was not giving me will.
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                              R
                              RahulSaggi
                              Jul 12, 2021
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                              I have not used their wifi from last 7 months but they filed a case against me of Rs 980 of dead WifiI. I did complaint that please cut my wifi connection atleast 4 times but none of them bothers but now sending a legal notice. What a worst service they provides.
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