Claimed

Convergys India Complaints & Reviews

1.9
Updated: Dec 28, 2023
Complaints 115
Resolved
43
Unresolved
72
Contacts

File a complaint to Convergys India

Having problems with Convergys India ?

File a complaint and get it resolved by Convergys India customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Convergys India reviews & complaints page 3

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Anjana Sethi
Mar 15, 2020
Report
Copy

Address: Bestech Business Tower, Sohna Rd, Tatvam Villas, Dhani, Sector 48, Gurugram, Haryana 122001

As epfo portal allows only employer to geneate uan for old pf accounts.
I have sent numerous mails to convergys gurgaon to get my uan generated for my pf account numer (Hr/ggn/25204/7769). My request is falling on deaf ears.
I am forced to bring it to consumer forum as convergys hr has taken 17 years to generate a uan numer i am still waiting for.

I would highly appreciate if any one authorized from convergys higher management and get it done. My email address is [protected]@gmail.com.

Anjana sethi
[protected]@gmail.com.
Convergys India customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    R
    Ramsha khan
    Feb 10, 2020
    Report
    Copy

    Address: Idgah Hills, Bhopal, Madhya Pradesh, 462001

    My school st joseph convent girl school is not providing us with admit card and they have stated that they will continue to give retest it the student fail to score 60% in the pre boar 1 and pre board 2 due to this only toppers are exempted from giving retest rest all have to give teachers are failing kids by 2-3 marks and 40 out of 60 students are giving retest
    We now want to prepare for boards not for school retest
    I am from pcb stream
    Convergys India customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      H
      Haseeb Shaikh
      from Mumbai, Maharashtra
      Dec 7, 2019
      Report
      Copy

      Address: G Corp Ghodbunder Rd, Sai Nagar, Anand Nagar, Thane West, Thane, Maharashtra 400615, Thane, Maharashtra

      Hello good afternoon,
      My name is haseeb shaikh an ex employee of convergys thane which is in g corp i worked over there during may 2016 to february 2017 for optus internet and homophone technical service and served a proper notice period with the company of 2 months but till date i have not received my relieving letter. I am in need for future references and requesting you to provide with my relieving letter.

      Thanks and regards
      Haseeb shaikh
      Convergys India customer support has been notified about the posted complaint.
      I worked with Convergys India Services Pvt Ltd (Gurgaon) in the Year[protected]. Since I am in Bangalore. I called up numerous times in Convergys Gurgaon to get my PF number but my request is falling on deaf ears.
      Anjana Sethi, Date of Birth: 05.02.1974, Employee Id:[protected]. Please provide my PF number asap.
      Helpful
      Found this helpful?
      1 Comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        Shabby9111
        from Mumbai, Maharashtra
        Nov 24, 2019
        Report
        Copy

        Address: Aundh, pune, 411019

        Hi team, i worked with convergys india, pune, from 21 january 2014 till 14 september 2015. I resigned and served notice for 3 days and as i had join another company, i paid rs. 21000 approx. To buy out my remaining notice period. I resigned because the process was about to ramp down and it would have gone at anytime. Now, when i am joining anlther companies, my background verification is failing as convergys india shows my remark as negative even after buying out notice. Please help, its distroying my career.

        Emp id :[protected]
        Name: shahbaz shaikh
        Process: wellpoint
        Term of service: 21 jan 2014 till 14 september 2015
        My email: s. [protected]@gmail.com
        Convergys India customer support has been notified about the posted complaint.
        Helpful
        1 other people found this review helpful
        1 found this helpful
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          saisha7
          from Mumbai, Maharashtra
          Oct 16, 2019
          Report
          Copy

          Address: gurugram sector 38, Gurgaon, Haryana, 122018

          I worked in convergys india pvt limited in 2011 for six months.
          My employee id:[protected].
          process : microsoft (pc safety track)
          Process ramped down and we got the notification of termination of services from convergys side.attached is the snippet for reference.
          I dint got any experience letter and relieving letter from convergys.
          I am joining in new organisation and require the above documents .
          pLease help me in arranging the same as new organisation is pushing me for these documents..
          Convergys India customer support has been notified about the posted complaint.
          Oct 21, 2019
          Updated by saisha7
          i want it today.kindly help me with experience letter.
          I am complaining about my experience letter, my employee ID is[protected] I have already paid my FNF settlement money still they are not providing me the experience letter. I send screenshots of the payment
          Helpful
          Found this helpful?
          1 Comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            B
            Bhavna Sud
            from Noida, Uttar Pradesh
            May 29, 2019
            Report
            Copy

            Iam an ex employee for convergys india services. Iam trying to contact them since a week but their website & contact no. Are not working. I wants to get my releaving letter. Please help me as i need to submitt it urgently to my new employer.

            My name is bhavna sud, employee id[protected]. I have worked there from 2003 till 2005.

            My email id is : [protected]@gmail.com & mobile no. Is : [protected].

            Please treat this on urgent basis.
            Convergys India customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              B
              bikram rai
              from Agartala, Tripura
              May 24, 2019
              Resolved
              Report
              Copy
              Resolved

              Address: DLF- Atria, Jacaranda Marg, DLF city, phase-II, 122002
              Website: [email protected]

              Hello sir, my brother was working in your convergys india services pvt. Ltd, gurgaon, emp no.[protected] who died on 10/12/2017.
              I have claimed for the pf of "bijay rai", uan no.[protected], in the year of 2018.
              And submitted all the relevant documents including form-20 to your company mail address ([protected]@barclay.com) but still now the claim was not settled.

              My gmail id: [protected]@gmail.com
              Contact no. [protected].

              Bikram rai,

              Tinsukia, assam.
              Nov 20, 2019
              Complaint marked as Resolved 
              any update
              Convergys India customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                R
                Ruba kalaiselvan
                from Chennai, Tamil Nadu
                Apr 22, 2019
                Resolved
                Report
                Copy
                Resolved

                Address: Divya Sree Towers, #55, Bannerghatta Main Rd, KEB Colony, New Gurappana Palya, Jayanagara 9th Block, BTM Layout, Bengaluru, Karnataka 560029, 560029

                Convergys india especially netapp process management is following a trend by terminating employees in bunches for # reasons and not providing the relieving letter which hampering the employees career.

                When there is a business reason to lay off employees, they follow this trick by enforcing unnecessary and unacceptable blame on the employees and terminating them.

                I am one among the employees who has been suffering in career due to this incident.

                I have worked or 2+ years in convergys, and was terminated for an unacceptable reason and didnt get justice for not receiving my relieving papers, now i have lost my 2+ years of work experience, which completely hampered my career.
                Apr 24, 2019
                Complaint marked as Resolved 
                I have reached the leadership team for help. Email was addressed the next day and they have provided me the documents in 2 days. They have also reached me on phone to check if I need any more assistance. I appreciate the prompt help and hearty thanks to the team
                Convergys India customer support has been notified about the posted complaint.
                Helpful
                1 other people found this review helpful
                1 found this helpful
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  N
                  NJNeo
                  from Mumbai, Maharashtra
                  Apr 3, 2019
                  Report
                  Copy

                  Hello,
                  I need to know where and who do i contact for my pf withdrawal.
                  I worked for convergys thane from[protected].
                  I was abroad and have come back to india since sept 2018.
                  I wish to withdraw the my pf.
                  I did go to the g-corp thane office and i came to know that its been change to concentrix. However i did not get any reply for how to go ahead with my pf withdrawal with convergys.

                  Please provide me the details i can send my details on so i can get this closed as soon as possible as i will be going back again aborad in dec 2019.
                  Convergys India customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    T
                    Them
                    from Sambalpur, Odisha
                    Feb 6, 2019
                    Resolved
                    Report
                    Copy
                    Resolved

                    Address: Gurgaon, Haryana

                    This is probably the 100th times i'm writing complaints regarding my issue nobody respond tls hrs no one is willing to help i wonder why is it so hard to payout and why is it so easy to make people worked like robots while they were in the company? Is this fair? I truly regret joining this horrible company i never thought it would turn out this way... Now i know! I worked hard for money earned alot of ot for myself on the last working month but all i received was 8500rs? What the hell is that? My basic salary is supposed to be 13, 200 and why am i receiving that much amount only when i earned alot of ot also... What is wrong with this company? Give me my full money i need it that's why i earned it okay? I'm not a robot as i have mention earlier i don't worked for anyone but only for myself i want my hardwork to be paid, this company owes me alot of money... I keep checking with the tls and hrs but no one is responding and i'm really tired of complaining but im not gonna give up i will keep complaining until i get what's rightfully supposed to be mine... As we all know earning is not easy so please whoever is dealing with payouts please come to your sense about hardwork and give me my money.. And i don't tell me we will not received anything on the last month of notice period because nobody has ever informed us anything like this since the day we joined so please review this complain and give me the money that i have earned otherwise if this is the excuse i'll go complain to higher level...
                    Name-kimneithem lhouvum
                    Process-citi eservices
                    Location-gurgaon
                    Jul 27, 2019
                    Complaint marked as Resolved 
                    Convergys India customer support has been notified about the posted complaint.
                    My name is Priya Vinod Ukey emp id[protected] an ex employee of the company. I tried to contact the HR related to UAN however dint get any response. Kindly provide me the UAN number.
                    Helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      T
                      Them
                      from Sambalpur, Odisha
                      Jan 26, 2019
                      Resolved
                      Report
                      Copy
                      Resolved

                      Address: Gurgaon, Haryana

                      Its been more 45th day from leaving the company and nothing has been email to me i was told that i would received my experience letter in my email within 45days of leaving the company.. Where the hell is it? And i was asked to worked like an animal on the last month of my notice period i worked for more than 13hrs everyday spoiling my health and i'm having a huge health problem now, after all not receiving the ot that i earned for myself? Just two days back i was told that i would not earned any ot or extra in the last month of notice period... What the heck is that? Why didn't anybody informed me earlier? Why was i not told to relax instead of working like a donkey if i was not gonna received any ot that i earned punishing myself not even getting time to sleep... Instead i was forced to work alot! Is this company playing with their employees? I doubt they are.. The hr are useless tl are useless work is horrible nothing is good about it, since i was not informed anything about the last month or whatever i would like to received whatever i have earned please i'm begging to whoever is reading this msg please help me... I have treatments to do as well! I just want my money and my experience letter to apply for pf please try to resolve my issue as soon as possible... Don't neglect it please! It was not my fault it was the fault of the management don't blame me for this... Its because the tl or manager or tl was not informing me anything about this so i have the right to received my money...8500 is not even my basic salary i don't know what are you guys deducting money for... When i was not even absent for a single day i was told i was absent! Its strange because we used to cover up our absent days even if we are absent... Everything is strange when i think over and over again about this company
                      Mar 4, 2019
                      Complaint marked as Resolved 
                      Convergys India customer support has been notified about the posted complaint.
                      Verified Support
                      Jan 28, 2019
                      Convergys India Customer Care's response
                      Dear Member,

                      We apologize for the frustration and delay you experienced.

                      Could you please help us with the details of your employment so that we can investigate further.

                      Thanks!
                      Jan 29, 2019
                      Updated by Them
                      Please check my OT on the last month of my notice period... That has not been resolved yet! I am not doing any kind of charity to the company or anyone I earned it for myself so I want whatever I have earned! I'm not a robot who can sit for 13/14hrs a day doing charity for any company! Please check my November 2018 OT and kindly deposit it to my account, there is no information from anyone that I would not be earning anything on the last month so I worked hard for myself! I want my hardwork to be paid..that's all
                      Verified Support
                      Jan 29, 2019
                      Convergys India Customer Care's response
                      Dear Member,

                      We request you to share your employee ID so that we can assist you further.

                      Thanks!
                      Jan 29, 2019
                      Updated by Them
                      name-Kimneithem Lhouvum
                      Employee id[protected]
                      Feb 03, 2019
                      Updated by Them
                      How long is this horrible company going to take just to resolve a very small matter? Why is payout a very big problem with Convergys? While working extra is always must...? I'm not going to stop my complaints until and unless I get my full salary just because I kept quiet doesn't mean I forget what I earn...until and unless I get it I will keep bugging up its my hardwork how many times should I explained this? Are you guys even a human being? Do something with TL and HR or whoever is responsible for this, take action otherwise some more people are gonna suffer..
                      Regards
                      Kimneithem Lhouvum
                      Citi Bank Eservices
                      ID[protected]
                      And onething I wonder is the deduction for taking leaves, even though we covered up the leaves that we took if its unplanned, and if it is plan why would the company deduct money? afterall its a leave granted according to the company's policies. This was my first company where I started my first job and the experience is horrible.I have never thought Convergys, being one of the most reputed companies in the world would neglect and behave this way with their employees.Its ridiculous!
                      I worked with Convergys Gurgaon from 13th October 2003 till 30th November 2006, but I could not collect my experience certificate when I left. I now need to get it, please advise how to proceed and whom to contact.
                      Monk-Whoami's reply, May 8, 2019
                      Can I get please get help on this.
                      I worked with Convergys for a brief duration and do not have a Salary Slip or anything else except the offer letter. I need to get my experience certificate and the PF. I have raised a request online through the Concentrix Convergys online portal but no one has got back to me yet. I am attaching a picture of the offer letter. I joined in September of 2002.
                      I Ajitha Villava Rayen had worked with Convergys Bangalore from July 2004 to January 2007. I need to get my experience certificate urgently. I was working as Sr. Customer Care Officer. My email ID is [protected]@gmail.com.

                      Please do the needful.
                      Helpful
                      1 other people found this review helpful
                      1 found this helpful
                      4 Comments
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        T
                        Them
                        from Sambalpur, Odisha
                        Jan 25, 2019
                        Report
                        Copy

                        Address: Gurgaon, Haryana

                        I was not given a proper information before leaving the company and was forced to work overtime more than 12hrs even... On the second month of my notice period so i gave a lot of overtime thinking that i would receive money for that i even spoiled my health because of this company, all i got was 8500 on the 45th day of leaving the company which was not even my basic salary and what about the overtime i earned for myself? Where did it go? I'm no doin any charity for anyone i need money that's why i earned it myself... If i'm not going to get the money than why was i not informed earlier that i would not be getting anything on the last month? Instead i was forced to work more, i'm a human being not a robot. I want this issue to be resolved and get my money whatever i have earned i want it please do something about this company they are playing with their employees... I'm not going to give up easily until and unless i get my money i will not shut up this is insane... We are human beings not animals
                        Convergys India customer support has been notified about the posted complaint.
                        Jan 26, 2019
                        Updated by Them
                        Please resolve my issue as soon as possible
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          Afiya Siddiqui
                          from Vasai-Virar, Maharashtra
                          Jan 16, 2019
                          Report
                          Copy

                          Address: Thane, Maharashtra
                          Website: Concergys

                          I had requested for my pf withdrawal back in 2015.
                          After 6 months i got a call to submit my pan card, i did the same. Hiwever, i got no reply since then. I have visited convergys thane quite a number of times since then, but no revert
                          Below are my details.
                          Afiya abdul wahab siddiqui
                          Date of joining : 12 july 2012
                          Date of leaving: 2 january 2015
                          Pf: gnggn[protected]
                          Uan: 1000742xxxxx
                          Convergys India customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            Salvius
                            from Vasai-Virar, Maharashtra
                            Jan 6, 2019
                            Report
                            Copy

                            Address: Thane, Maharashtra, 401303
                            Website: Convergys.com

                            Hi,
                            Its been more than a year i have been trying to get in contact with convergys. My enp id is 48215. I had to leave the job due to the process being shut down. Ie. A cakk direction process for hp. No exit formality was done and was asked to leave by the company, hence i needed my relieving
                            Letter sent to me on my emaila address [protected]@gmail.com, and alsi wanted to update my phone number also needed my un number for the pf withdrawal
                            Convergys India customer support has been notified about the posted complaint.
                            Stillno contact
                            Helpful
                            Found this helpful?
                            1 Comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              T
                              Trilochana Bharadwaj
                              from Noida, Uttar Pradesh
                              Nov 13, 2018
                              Report
                              Copy

                              Address: 122002

                              Hi team,

                              I am trilochana bharadwaj writing to seek your help in my pf transfer issue. I'm an ex convergys employye, my emp id was[protected] .
                              I've requested for a pf transfer from convergys my current employer hcl technologies in june, 2017 and my current employer has confirmed that the request has been processed from their end in 8th aug'17, ever since it is pending with convergys, my pf has not been transferred/credited yet and there is no notification, it's been more than a year now.

                              Also, it's been more than 5years i've left convergys and i've heard the company has moved. Currently i don't have information about the contact details of convergys.

                              My pf account no.in convergys is hr/ggn/25204/84097. Request you to look into the matter on a priority basis. Looking forward to your cooperation.

                              Regards,
                              Trilochana bharadwaj
                              Ex-convergys employee
                              Convergys India customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                V
                                Views and Thoughts of an Indian Bachelor
                                from Delhi, Delhi
                                Oct 7, 2018
                                Report
                                Copy

                                Address: Thane, Maharashtra, 400705
                                Website: www.convergysindia.in

                                Saurabh shekhar was employed in the month of may to august 2018 in convergys (G-corp, thane, maharashtra)
                                Not cleared pf amount and f&f.
                                This was not expected from such company. Hr is of no use. You can see every one has the same complaint that there pf is not clear and f&f is not clear.
                                This matter will be taken further if not resolved within 1 working day.
                                And let the corporate get to know how you deal with your employees.
                                You can see my connection in linkedin. You are doing wrong with your ex employees.
                                Convergys India customer support has been notified about the posted complaint.
                                Hi Saurabh

                                Thanks for writing to us. Please note that F&F is processed within 45 days from the date of leaving. Regarding the provident fund, it is online activity and without approaching employer you can directly withdraw the same and none of the employer can stop the provident fund.

                                In case you need further clarification relating to F&F, please reachout to Hrassist.[protected]@convergys.com
                                Helpful
                                Found this helpful?
                                1 Comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  V
                                  Views and Thoughts of an Indian Bachelor
                                  from Delhi, Delhi
                                  Oct 7, 2018
                                  Report
                                  Copy

                                  Address: Thane, Maharashtra, 400605
                                  Website: www.convergys.com

                                  I have been an employee with convergys thane, maharashtra from last week of may to 2nd week of august. Due to a serious reason i had to leave convergys and the reason is well known to my tl. As per his words i left. I did not abscond. My tl told me that he will send the termination letter to my home. It has been more than 50 days nor i haven't received termination letter and also the f&f dues.

                                  Regards
                                  Saurabh.
                                  Convergys India customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    SWATI SHUKLA 021
                                    from Noida, Uttar Pradesh
                                    Sep 25, 2018
                                    Report
                                    Copy

                                    Address: 122002
                                    Website: www.convergysindia.in/convergysjobs.php

                                    Dear Sir / Ma’am,
                                    My name is Swati shukla (emp id[protected], I am from U.P, India and my father is a normal teacher.
                                    Why i am telling you the above story, just because to give some small info. about my father that he tried his level best to get me settled in my career.
                                    So first I worked for HCL more than 17 months then started working with HDB Financial services for approx 9 Months.
                                    Due to some medical issues I resigned from that Job, then after complete medication i decided to start a new job, Few friends suggested me to join CONVERGYS where u can get the complete job satisfaction, Completed the entire interview process at your Premises (Sector-48, Sohna Road, Bestech Business Tower, Gurugram, Haryana 122001) At the time of signing Offer letter I met Ms. Manisha, she said there is no such requirement to mention 2 company experience on Convergys joining papers, I did the same.
                                    First, joining date on papers given was 19-july-2018. When reached on 19th, Mr. Rudrik from HR department said joining date is extended and we forgot to inform about the date change, travelled from Meerut to Convergys (Approx.106 Km-Spent 4 Hrs in travelling) then on Aug first week one of my colleague tried to enquire about the Joining date then Ms. Divya Khurana quoted someone will follow-up with you, then Mr. Rudrik called and informed expected joining is from Aug last week.
                                    Officially Joined Convergys on 30-Aug-18 but didn’t provided any updated letter regarding the same and went for the product training process.
                                    On 24-sep-18, randomly a Lady from HR & BGV team name- Ms.Monal Nagpal & Ms.Sharmin Ahemed came and called me for ONE-O-ONE conversation, proactively said sign your resignation immediately without any explanation, I came inside the room and informed my trainer Mrs. Pooja Gulati she tried to interfere in the matter then Ms Monal said you don’t get into this otherwise you will also face the trouble. Then I requested a lot Ms Monal to give me a some time to get clarity on this from HCL but she refused very rudely and asked me sign the resignation letter, she said we cannot keep you in the system as your BGV verification is Red. Then her colleagues said, ” Don’t know she worked for HCL or not, maybe she is fake and making false statements”. I requested multiple times but she denied and took me to the meeting room and forcefully and rudely given me a paper to resign then again my trainer came and said give her some time to prove her credibility but again Ms. Nagpal denied. when enquired about my salary then said after 45 days u will be paid completely, again my Trainer tried to help me only 4 days are remaining so please try not to hold her salary but again Ms. Nagpal said very very rudely to the trainer” Do not interfere in this matter”.
                                    Under pressure, I wrote on resignation paper, Due to my background verification in RED status I resign from my current designation.
                                    Now today (25-Sep-18) visited HCL and enquired with HCL FnF department (Address-HCL sector-3, A9, Noida, UP) then executive Ms. Vaishali explained that entire HR department is changed so old all data was not recoverable so they didn’t replied on mail, At last she provide my experience letter on mail as well as hard copy.
                                    So my heartly request is only and only to give my joining back and please go with the BGV process once more.
                                    NOTE: - I certify this by accepting God as a witness and the whole thing written above is true and there is no lie in it.
                                    Convergys India customer support has been notified about the posted complaint.
                                    Oct 23, 2020
                                    Updated by SWATI SHUKLA 021
                                    Hi sir / Ma'am,

                                    Its more than 2 years, till now no one responded back or called me for any clarification.

                                    Dear Sir / Ma’am,
                                    My name is Swati shukla (emp id[protected], I am from U.P, India and my father is a normal teacher.
                                    Why i am telling you the above story, just because to give some small info. about my father that he tried his level best to get me settled in my career.
                                    So first I worked for HCL more than 17 months then started working with HDB Financial services for approx 9 Months.
                                    Due to some medical issues I resigned from that Job, then after complete medication i decided to start a new job, Few friends suggested me to join CONVERGYS where u can get the complete job satisfaction, Completed the entire interview process at your Premises (Sector-48, Sohna Road, Bestech Business Tower, Gurugram, Haryana 122001) At the time of signing Offer letter I met Ms. Manisha, she said there is no such requirement to mention 2 company experience on Convergys joining papers, I did the same.
                                    First, joining date on papers given was 19-july-2018. When reached on 19th, Mr. Rudrik from HR department said joining date is extended and we forgot to inform about the date change, travelled from Meerut to Convergys (Approx.106 Km-Spent 4 Hrs in travelling) then on Aug first week one of my colleague tried to enquire about the Joining date then Ms. Divya Khurana quoted someone will follow-up with you, then Mr. Rudrik called and informed expected joining is from Aug last week.
                                    Officially Joined Convergys on 30-Aug-18 but didn’t provided any updated letter regarding the same and went for the product training process.
                                    On 24-sep-18, randomly a Lady from HR & BGV team name- Ms.Monal Nagpal & Ms.Sharmin Ahemed came and called me for ONE-O-ONE conversation, proactively said sign your resignation immediately without any explanation, I came inside the room and informed my trainer Mrs. Pooja Gulati she tried to interfere in the matter then Ms Monal said you don’t get into this otherwise you will also face the trouble. Then I requested a lot Ms Monal to give me a some time to get clarity on this from HCL but she refused very rudely and asked me sign the resignation letter, she said we cannot keep you in the system as your BGV verification is Red. Then her colleagues said, ” Don’t know she worked for HCL or not, maybe she is fake and making false statements”. I requested multiple times but she denied and took me to the meeting room and forcefully and rudely given me a paper to resign then again my trainer came and said give her some time to prove her credibility but again Ms. Nagpal denied. when enquired about my salary then said after 45 days u will be paid completely, again my Trainer tried to help me only 4 days are remaining so please try not to hold her salary but again Ms. Nagpal said very very rudely to the trainer” Do not interfere in this matter”.
                                    Under pressure, I wrote on resignation paper, Due to my background verification in RED status I resign from my current designation.
                                    Now today (25-Sep-18) visited HCL and enquired with HCL FnF department (Address-HCL sector-3, A9, Noida, UP) then executive Ms. Vaishali explained that entire HR department is changed so old all data was not recoverable so they didn’t replied on mail, At last she provide my experience letter on mail as well as hard copy.
                                    So my heartly request is only and only to give my joining back and please go with the BGV process once more.
                                    NOTE: - I certify this by accepting God as a witness and the whole thing written above is true and there is no lie in it.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      E
                                      Emi Enamdar
                                      from Mumbai, Maharashtra
                                      Sep 4, 2018
                                      Report
                                      Copy

                                      Address: Thane, Maharashtra, 401107

                                      I had left convergys on 18 may 2016 because i had not received my salary since i was being moved from bhayendar branch to thane branch, when i asked hr (Jiji pillay) on 1st of may that why i have not received my salary she said it would the bhayendar branch and not thane branch thou i was working in thane branch as waiting for 18 days and not getting the proper response from her as she said on 18th may 2016 (I dont know) upon asking her when i would get my salary after keeping a follow up with her for 18 days, i left with out taking a salary // now as on 04th of september 2018 i have being asking them to help me to with my pf for a very long time, jiji pillay was answering to my mails for a while untill she left the organisation, now when i called them after updating my aadhaar and kyc details there is no one who answers on the number that is there on the google apart from that they had answered once for while she was in such a hurry to keep the phone and gave me an email id of abhishek khopar but he does not respond after repeatative attemps... They said before come between 1 to 5 on friday i took a leave from my current job and went there upon arrival they said come between 1 to 3 on wenesday, which i did not go but asked one of my friend who is working he said that anhishek khopar comes at 4 (So why are they asking to come between 1 to 3) including hr head malikaa gupta has not being helpful in this matter kindly help me as it is my priority to have my pf which i need for my personal reasons... Thank you i just hope this takes me some where i have all the emails but i have attached 5 screen shots of email that i had sent them, even their portal hr. Assist does not help it looks like its an automated replay being given to you below is a link for the 4 screen shots that i have taken

                                      https://drive.google.com/file/d/1aCCZCUhZaWu7bYODIDhqFVqQ0-0EgrHt/view?usp=shari...

                                      https://drive.google.com/file/d/1TYeR1zgOJBeJDftWpAfh3vhPpfZrSxBn/view?usp=shari...

                                      https://drive.google.com/open?id=1tbX-TE8zwHUh-k5sWl_-R9BFq768t024

                                      https://drive.google.com/open?id=1GvhTOUhsvlBXJQpcaRq_nL70Sx9q0DdV
                                      Convergys India customer support has been notified about the posted complaint.
                                      can you please share your details e.g. Emp. ID and Contract number etc. via mail at following mail id. i.e. [protected]@Convergys.com and surely we will look into it and get back to you.
                                      Helpful
                                      Found this helpful?
                                      1 Comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        P
                                        priya3g
                                        from Delhi, Delhi
                                        Aug 10, 2018
                                        Report
                                        Copy

                                        I worked with convergys in the year[protected] and UAN didnot exist at that time. I asked for the pf no from them and then the pf no provided by them says does not belong to any member on the EPFO site and now I want to transferr that PF into ny current UAN. I cannot claim my P[censored]ntil my PF NUMBER is not right. How, can I get to know the correct PF No. i want to claim my PF amount as it has been 10 years now that i have not claimed my PF. I request to you help me in getting the correct PF ACCOUNT NO.
                                        Convergys India customer support has been notified about the posted complaint.
                                        Request you to please write a mail to hrassist.[protected]@convergys.com and mention your details and they will share the correct PF number.
                                        Helpful
                                        Found this helpful?
                                        1 Comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit