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Convergys India Complaints & Reviews

1.9
Updated: Dec 28, 2023
Complaints 114
Resolved
43
Unresolved
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Convergys India reviews & complaints page 4

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T
tanmayjadhav
from Pune, Maharashtra
Oct 29, 2017
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pf withdrawal

Address: Pune, Maharashtra, 411040

Hello,

I was working convergys india pune and have been trying to track the withdrawal of the pf of mine with pf number hrggn[protected]
My full name is tanmay jadhav employee number[protected]
Could you please initiate the process for the refund of my pf to my account details for this if you have some one contacting me would be really great
Thanking you in advance.

Tanmay jadhav
[protected]...
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jeason rodrigues
Oct 4, 2017
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Hi team,

I am unable to claim my pf on your epfo website as its gives me error message saying "aadhaar is not authenticated from uidai. Please authenticate your aadhaar by visiting nearest epfo office".
I have my aadhar, pan card & bank account properly updated on the website site but still not sure why i am getting this error. Also, my profile details are properly updated.

My name is registered as jerson rodrigues (Without my middle name francis) on my pan card and on your epfo website. But is different on my aadhar as it contains my full name with my middle name as jerson francis rodrigues.

Can this be the mistake cause of which i am getting the above error?

Please suggest what to do as i have already checked with my company (Employer) who says everything is correct from their side.

I am on a verge of finishing of my medical commitments with this money which i cannot withdraw.

Please reply back as soon as possible.
Convergys India customer support has been notified about the posted complaint.
Hi Thanks for writing to us, please note that there is mismatch in your name in UAN Versus Aadhaar, hence i would request you to please correct your name in Aadhaar then initiate the same or else you can apply the withdrawal manually.

for manual withdrawal of PF, please reach out to your HRSPOC.

Regards

Tejpal Kukreja
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    Sanarya
    from Bengaluru, Karnataka
    Jul 19, 2017
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    Website: www.convergysindia.in

    Convergys is one of the worst company to work with. Highly non ethical company who themselves need to be trained before getting into workforce.

    I have had a very bad experience from the day i resigned from the organization. They do not accept resignation on time, neither they will start the formalities.

    Its been 4 months, i quit the company & facing an issue on pf withdrawal. They do not guide us nor provide any information. Each & every time the hr keeps post poning saying its not my piece of job hence will transfer it to my co-worker.
    Hr managers are one such useless people who does not respond to calls.
    Their hr assist team has got the worst service ever.
    Convergys India customer support has been notified about the posted complaint.
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      A
      ajay_mishraaa
      from Patiala, Punjab
      Mar 31, 2017
      Resolved
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      Resolved

      Address: Gurgaon, Haryana, 122001
      Website: www.convergysindia.in

      I have worked in Convergys India Services Private Limited for 1.9 years and my employee ID is[protected]. They terminated me without any investigation and they didn't provide releiving as well. Team leaders and Managers were involved in that and they terminated us to save their job. Since I was on junior level, nobody helped us. I contacted to Hr and higher management, I requested and begged to them to get releiving, however they denied. I am about to loose my current job as well, just because of their negative feedback. I am about to loose my job and life just because of them. Please take serious action against such type of organization and informed them that they stop playing with the career of employees.

      Regards,
      Ajay Kumar Mishra
      [protected]
      Jan 20, 2018
      Complaint marked as Resolved 
      They didn't give me any response yet. I am still waiting for my relieving. Please do needful
      Convergys India customer support has been notified about the posted complaint.
      Jan 20, 2018
      Updated by ajay_mishraaa
      It seems that they are not interested to help me. Now I am planning to raise a complain in consumer court and labour court. I will send them legal notice now because this type of behavior is not acceptable.

      I have already lost my job just because of their negative feedback.
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        N
        Nandini Aradhya
        Mar 17, 2017
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        Address: 560060

        Hi team,

        I am ex-employee of convergys with employee id:[protected], pf number: hrggn[protected]. I have contacted spok kumar for my pf withdrawal procedure to submit my application and have submitted my application. I received confirmation call from him on 04-jan-2017 he has processed my pf application and asked me to wait for 45-60 days. Its more than 60 days now. I have not received pf yet, i contacted the pf spoke and asked me to write an email to "hrassist. [protected]@convergys.com" team who never responded to me. I had to contact spok again and later am not getting any response from any team. I have no clue what is going on and they are not letting me know turn around time frame to settle my pf.
        Convergys India customer support has been notified about the posted complaint.
        Dear Team, I have my post paid connection on # [protected]. Came for Business trip to Riyadh. I am getting calls from India on my numbers. I didn't opted for that option.

        So, please stop my International Roaming incoming calls access.

        Thank you in advance.
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          S
          Sudipto Chaudhury
          from Mumbai, Maharashtra
          Dec 12, 2016
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          Address: Pune, Maharashtra, 411040

          I have been an employee with Convergys, Pune from June 30 2015 to Jan 25 2016. After 2 months (standard cooling off period) I started with the procedure to obtain my experience letter as well as withdraw my PF from the company. This was firstly compounded by the fact that the company had, in the past, refused to give me my salary slip from October 2015 onward, stating that there has been a change in the online portal that handles the sending of the salary slip emails. Same is the case with my experience letter. Was told by the company to send an email to "[protected]@convergysindia.com" for my experience letter. On sending the email to this site, i received their response stating "Please meet your concerned HR business partner". On conveying both these pieces of information to the HR department of the company, all i have got from them is a curt "we'll look into it and get back to you". That's it. For past 10 months, all that i have received is false promises. Additionally, on the official UAN website, the only amount info in the passbook is that of my previous place of employment.
          Convergys India customer support has been notified about the posted complaint.
          Convergys India Asked me to pay INR 22609 on email via HR Assist.
          Since I have paid the amount there is no response from them.

          HRAssist.India
          Attachments12/16/16

          to me
          Dear Bhupesh,

          Thank you for contacting HR Assist.

          Please note, your full and final settlement has been processed in the month of April 2015. As per our records there is a recovery of amount Rs 22609 /- which you need to pay to Convergys in order to settle your F&F dues. The recovery was against 30 notice pay days not served, Access card “Other Deductions”. Find attached your F&F pay slip for reference.

          Kindly pay the recovery amount either through bank transfer or by submitting a Demand Draft. Once the amount is credited in our account then we will issue an experience Letter. Please share the Screen shot of the online bank transaction made, date of transaction, transaction ID and your employee id to HR Assist team after making the payment. While making the payment please enter your Name, Emp Id in remarks column.

          Please note the following details to make payment:

          Bank Transfer Details


          Bank Name
          Citibank NA
          Beneficiary Name
          Convergys India Services Pvt. Ltd.
          Account Number
          [protected]
          Account Type
          Current
          IFSC Code:
          CITI0000004

          OR

          DD details

          DD to be made in name of: Convergys India Services Private Limited.
          Payable at: New Delhi

          Demand Draft can be handed over to HR Business partner at the respective Convergys location or Payroll Department at Gurgaon Bestech Location.

          For any other clarifications, please feel free to contact us, We will be glad to assist you.

          Note: Going forward all active employee can send their queries only through mycis (My.convergys.com)

          Thanks & Regards
          HR Assist Team
          ________________________________________________________________________________...
          HR Assist is ONLINE: via EMAIL – HRAssist.[protected]@convergys.com
          HR Assist is available from 10:00 AM to 10:00 PM Monday to Friday.
          All queries will be responded within 4 working days.

          cid:image002.[protected]@01D22014.7138D370

          From: Bhupesh Srivastava [mailto:[protected]@gmail.com]
          Sent: Friday, December 16, 2016 12:32 PM
          To: HRAssist.India
          Subject: FNF Bhupesh Chandra Srivastava[protected]

          Hello HR Team,

          My name is Bhupesh Chandra Srivastava, Emp ID[protected].

          I am an ex employee and looking forward for the procedure to get the experience letter from convergys.

          Please let me know the procedure and full and final amount if any in lieu to be taken care of and the mode to do so.

          Thank you
          Bhupesh Chandra Srivastava
          Ph [protected], [protected]

          NOTICE: The information contained in this electronic mail transmission is intended by Convergys Corporation for the use of the named individual or entity to which it is directed and may contain information that is privileged or otherwise confidential. If you have received this electronic mail transmission in error, please delete it from your system without copying or forwarding it, and notify the sender of the error by reply email or by telephone (collect), so that the sender's address records can be corrected.
          Attachments area

          Bhupesh Srivastava
          12/16/16

          to HRAssist.India
          Dear Team member,

          Please send the FNF payslip as mentioned in the mail to be attached.

          It seems you have missed to send the attachment.

          Thank you.

          HRAssist.India Attachments12/16/16
          Dear Bhupesh, As requested please find the attached your F&F Pay Slip once ag...

          Bhupesh Srivastava
          AttachmentsFeb 6 (1 day ago)

          to HRAssist.India
          Hello HR Assist Team,

          Pfa the screen shots of Fund transfer of INR 22609/- towards Citi Bank Current A/c #[protected].

          Also please note the transaction reference ID IMPS[protected].

          As discussed please release my relieving and experience letter as soft copy in reply to this mail and hard copy to the following address as soon as possible.

          Please send the hard copy to :

          C/o G.C.Srivastava
          1/751 Vardan Khand
          Gomti Nagar Extension Phase 1
          Lucknow Uttar Pradesh -226010
          Ph : [protected], [protected].

          Thank you
          Bhupesh Chandra Srivastava
          Ex-Employee
          Emp Id :[protected]

          Have not received any response - Comment #2655160 - Image #0
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            M
            Morollins
            from Bengaluru, Karnataka
            Oct 13, 2016
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            Address: Bangalore, Karnataka, 560047
            Website: Convergysindia

            I got selected for dis company.. And den was asked to complete my final round which ws the salary round..it ws such a bad interview to get with..2 Dumbo's sat ryt in front of me lyk dey were President's o[censored]SA.. I actually applied for customer service rep job..bt i din knew in voice process only maths vl be considered.. Yes only people who r genius in maths vl be given first preference.. I just don understand y the hell dis [censored]ers vl only mention minimum criteria is good command over English.. Bloody unethical cultured people.. I wasted ma whole day jus to get rejected by dose people..plz don go for the interview unless you're a genius in maths.. Full of crap n unprofessional people
            Convergys India customer support has been notified about the posted complaint.
            Hi sir/Mam,
            I am ex employee of convergys Gurgaon my employee I'd is[protected].
            I want to apply for pf withdrawal but I don't have my pd account associated with convergys pf account, kindly help me to get my pf account ASAP.
            Thanks
            Anurag
            I have submitted PF transfer claim few months back and as per my present company my previous employee Convergys are not initiating PF transfer to my present company.

            I have send them so many emails but there is no proper action taken against them.

            Need assistant
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              A
              Avneet singh 2015
              from Kachhwa, Uttar Pradesh
              Sep 21, 2016
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              Address: Gurgaon, Haryana, 122001

              I have seen this company turning to a peice of [censored] in last 15 months.
              They treat you like Slaves there. They will implement a policy in a back date and will say, we dont need to inform u if we have to make any change. Managers are taking over wf job on the floor and they make people work continuously for 6, 7 hours.. In last 6 months, they have developed an environment where someone even has to ask permission to go for a pee as well. They tell u that we have culture of addressing evryone by their frst name but on the floor it's opposite. People are doing Sir, Sir all the time. Management sometimes dont even let people have their dinner because they have overflowing ng chats. I worked in uverse voice and now working in chat since jan 2016 as voice was shut down. The environment in chat is even worse than any third class domestic bpo. They tell u in training that its no english speaking zone.. Earlier there used to be fine for 50inr if soneone speaks in hindi but in chat, nobody speaks english. They converse in hindi and native language and TLs abuses their agents in so many ways that someone cannt imagine. I resigned on 3rd september 2016 and on 5 sep 2016, they changed policy of notice period from 1 to 2 months and surprise was that they implemented that from 1st september... How can that happen, i m still wondering.. No one was told about that change before 5th and if we were informed, i woyld not had taken job anywhere.. But when i asked HR, she said, we don't need to tell u about policy change. This shows what we are to them.. I[censored] tell them that u are having issues, then it will back fire at u.. I used to be exceptionally well in terms of scores. My scores are still unbeatable except login hours as i dont feel like working there and i am not comfortable for slavery... This environment may be good for slaves but i m not one of them. This environment demotivated me so much that i am not willing to work ij convergys for even one day.. I am about to leave in a week and still in system.. After giving 15 months, i got appraisal of 200 rs. Per month... Cmony has no explanation for that.. There are at least 20 more like me.. Whereas, some people got appraisal of 8000 rs after 3 months of joining cmpny.. Salary is inconsistent.. We had to wait for this [censored] slap on the face appraisal fpr 2 months. It was due to be credited on july 1 but it got credited on september 3rd.. Some people are still awaiting... They are so good in cost cutting that everyday we have to make at leat 10 calls to faculty to turn on the AC. A microwave is stopped in cafeteria which is only one at the entire floor and it has been 40 days, conpany has not yet got an Approval to get that repaired.. If someone wants to know more, , they can ask in comments. I have at least 10 more people who are harrased in same ways and different and we are hoping this reaches to convergys headquarters anyhow.. This company disgusted us...
              Convergys India customer support has been notified about the posted complaint.
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                A
                Aankit Rana
                from Junagadh, Gujarat
                Aug 31, 2016
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                Address: Gurgaon, Haryana, 122103
                Website: Convergys pvt limited , besstech

                Hi my name is ankit rana want to raise a complaint against convergys as they terminated me. I gave my resignation they did not accept it and after 2 weeks they terminated me by showing a data for the month of june and the current month they terminated me was august. Please help me i am helpless. They denied to give ma experience letter i have worked there for 1 year 1 month.
                Email adress - [protected]@gmail.com
                Contact number-[protected]
                Convergys India customer support has been notified about the posted complaint.
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                  L
                  LucyJennifer
                  Jun 22, 2016
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                  Address: New Delhi, Delhi, 110058
                  Website: www.convergysindia.in

                  Can a HR terminate the employees for not acknowledging something which they don't agree with? I recently joined Convergys, Gurgaon and I was on PST training period.

                  My trainer Mr. Ronald Raj Dutt, shouted at me and insulted me in front of our entire batch just because I asked him for a help to set my monitor since it was not working. Before that, in the morning also, I asked him for help regarding my cab since I was not getting cab for 2 days. Then also, he disconnected my call and shouted at me for that when I entered inside the training room.

                  I did not say anything, just asked him to talk normally. Can't he talk to us like a human? He talks to us as if we are some dogs, not a human. He doesn't have any professionalism. Everytime, instead of teaching us, he would just threaten us that how powerful he is and how he has that ability to terminate anyone whenever he wants.

                  Later, his boss (the training manager) called me and again, she was shouting at me on top of her voice. She was more annoying than her subordinate Mr. Ronald. She literally was abusing me. For what, I was still wondering. She did not even let me speak a single word and I was like, a small puppy, in front of them.

                  After that, I have been asked to acknowledge a CAP which stated something I didn't do. I completely denied to acknowledge the CAP because I did none of them mentioned in the CAP. I just asked for help regarding my system and cab.

                  I then cleared everything regarding that with the Senior HR and she agreed to write what exactly had happened. Everything had happened in front of the entire training batch so neither I could lie nor could he. I told her everything and they investigated on that issue as well.

                  But then again, a man who claims himself to be my HR (but he is actually an HR), didn't buy it. After 2 days, he called me to his office (twice), let me sat beside him and asked me to acknowledge whatever he has written on the CAP and when I refused it, he shouted and yelled at me the same (why can't these people talk normally?). Whatever written there on CAP was all a fake allegation and so, I couldn't acknowledge something which I haven't done, right? Finally, he asked me to leave the office and sent me a termination email on the basis of insubordinate that very night.

                  Is not acknowledging the something which is not correct and which I am not agree with or haven't done, an insubordinate?

                  Does he have that authority just because he is an HR, to fire anyone just like that??

                  Whom should I approach for help?

                  I am new here in this company so I really don't have any idea whom should I approach for help and I don't even have that senior HR's contact no. or mail id. Her name is Anamika.

                  Can they terminate anyone without adding any senior or other officials while terminating a employee through email? In that termination email, he didn't cced anyone. It was only me. Sent from his id and sent to me only, no one in the cc list. Is this termination legally right or void?
                  Convergys India customer support has been notified about the posted complaint.
                  forward the same message to andrea.[protected]@convergys.com CEO (Andrea Ayers) and be happy you are freed from these monsters.
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                    K
                    kati
                    from Delhi, Delhi
                    May 19, 2016
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                    Address: Chandigarh, Punjab, 160065
                    Website: www.convergysindia.in

                    There is a lady working in Gurgaon Convergys as a Trainer for EE process. She Her name is Nancy Kalra. I was taking training under her and after training I was moved to floor as CSA. Incidently my husband got a transfer to Chandigarh and I had to move from Gurgaon with Family. I told her everythg and asked her that how I can proced further systematically. Coz I had a genuine reason and I never wanted to leave on bad note without informing. However many employees suggested me to do so. But I decided move on in good terms ith full approval. After that she told me that I should not tell any body on floor or HR or any other senior for thhis coz she will arrange a transfer for me in chandigarh Convergys. And I kept silent. Acctually she was manipulating me for her benefit. She just wanted her scoring as a trainer to go smoothly and that is why she stopped me and said she will take care of everything. She cheated me and misguided me. I left after telling my TL coz many days went and I couldnt see any revert from her side. And then she said why you informed your TL. And scolded me. She asked to leave and I will get my salary, she has informed everything to HR. And things are smooth. But I never got my complete months salary in my account and when I cald them up they said it is not credited coz I have not served my notice. But it is not true. It is jus becoz misguidance of that Lady nancy Kalra. Pls help me. I want to lodge a complaint against her. I stopped working in july 2015. I want my salary and I want her terminated from job. I have done night shifts after a leaving a 3 year old kid at home, And this is what she has done to me. This is her email id nancy.[protected]@convergys .com
                    Convergys India customer support has been notified about the posted complaint.
                    Kartika you have written this really that too for nancy... This shows that hw greedy you are for money and that show your level. Company will not work according to u. Im from the same batch as she and i knw nancy very well she is one of the best trainer in convergys. I think you are out of money thats why you are raising this issue after so long time its ok if you need mony dont get to this cheap level.nothing gonna happen with this bcoz all know hw nancy is but no body know hw greedy poor and cheap you are.
                    Hi i want to tell complaints team that this girl kartika got so many issues from the 1 st day when she joined convergys. Nancy is a very good lady. Kartika i know u did this to many companies she joins take training for 2 months take salary and leave the company now she is doing the same in chandigarh .. So cheap kartika
                    Kartika i dont believe u wrote this .. Why are you showing your level to everyone .. So greedy worried about your child's future what you will do with your child for you everything is money .. Shame on you
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                      Ranjana Mehta
                      from New Delhi, Delhi
                      Jan 31, 2016
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                      Address: New Delhi, Delhi, 110059
                      Website: Convergys

                      Helo, my name is ranjana Singh, was ex-employee of convergys bangalore, left in 2012, shifted to Delhi permanently, still waiting for my pf money, no time to visit bangalore again, don't know how to take it out money, plz help... My employee code was[protected]. Thankx
                      Convergys India customer support has been notified about the posted complaint.
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                        Address: Gurgaon, Haryana
                        Website: www.consumercomplaints.in

                        Am sharda prasad dubey I was working with Convergys gurgaon and had to resign on the spot with no notice period ahead a month due to real family realeted issues They asked me to pay a month of salary and I agreed but they said I would still not get a relieving letter or the experience letter with date of joining and date of relieving at all rather they will show it as job abandonment which is not at all accepted because any other employer...
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                        reetu876
                        from Gurgaon, Haryana
                        Sep 17, 2015
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                        Harassment

                        Address: Gautam Buddh Nagar, Uttar Pradesh

                        Convergys has a shift timing of 10hrs in which they have 30 mins pre and post shift buffer for cab reporting. There pick up was supposed to schedule 2hrs earlier which they have now made it 2:30 hrs before the actual reporting excluding the buffer time. Now because of heavy rainfall, any event and traffic they change pick up time 3 hrs before the reporting time which is totally a case of harassment. Does it justifies that after 10 hrs of...
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                        ChawlaN
                        Aug 21, 2015
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                        Address: New Delhi, Delhi

                        It is a very shameful behaviour I have faced from convergys HR team.. even though a person is not willing to work, then also the HR was trying to know answers which are not relevant to his job. It is a very unprofessional behaviour from HR team of Convergys. I Received a call from HR team of convergys, he asked "are you looking for job", I said no.. than I was being asked by same HR.. "where are you working". Received another call from HR team of convergys, another HR "Manish".. he directly asked me "where are you working". I said I am not looking for job and I don't have to tell you that where I m working. Then this guy asked me.. "Arey yaar, I am just asking you that where are you working" Next day I received another call from another HR of convergys, Devyani, with whom I shared the whole scenario. I requested her to provide me the email address of higher authorities, to which she wrote me a text.. "Do one thing, upload your CV and mention that not looking for job in convergys" This is a shameful act... I think HR should know that they are representing the company. I highly recommend people not to work with such a company. And should raise voice against these incidences.
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                          Vinay534
                          from Bengaluru, Karnataka
                          Jun 15, 2015
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                          Address: Bangalore, Karnataka

                          I joined convergys on Dec-5-2014 & was committed to work there for a long period. Unfortunately i was terminated on Mar-15-2015 because of the careless of team manager. Though it was not a mistake from my end, I was punished. This company screwed up my life by wasting more than 90 precious days. Managers of this company are heartless, shameless, careless etc. These kind of companies must be shut completely.
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                            parlina.baruah
                            from Mumbai, Maharashtra
                            Apr 20, 2015
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                            Address: Thane, Maharashtra

                            A TL named Krishna Jha cheated me with my IPL ticket which I earned on the work floor as a top performer. He was supposed to deliver my IPL ticket at CST station as discussed before. But instead he sold my ticket to one of his close friends, lying ang deceiving The situation was discussed further with the HR, but they were not too keen to resolve the issue as management was included, rather they were more concerned about not spoiling the name of this fake company Convergys. Like management, even HR's are of no use in Conversys. Everytime they fail to deliver, they fail to do the right thing, proving Convergys is full of fake people carring a fake impression. I strongly believe that the right decision should be a termination of such TLs, which any good company would accept and do. Its a shame for Convergys, not being able to respect women, not being able to rightly resolve issues, cheating and lying on their own employees. The purpose of putting this up is to make you guys aware of such cheats and I'll always pray that such things never happen to anyone.me, making me wait for several hours alone in the midst of CST station crowd. And as if it was not enough, he also dared to turn off his mobile phone at the last moment to avoid contact and run from the situation, while I kept calling him continiously for my ticket. Alone, dishearted, tears kept rolling out of my eyes when a policeman came to my rescue. I explained the situation to him and he rightly said that whoever cheats and thereby dishonestly induces the person de­ceived to deliver any property to any person qualifies to be a 420 cheat and people need to be aware of such cheats.After launcing a complaint, controlling my emotions I backed home preparing an email to Glen Pimenta, Director of Convergys Thane, explaining the same. I was shocked and broken, all I could do was cry. How can a Convergys TL be such a irresponsible 420 cheat?!?
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                              chaati
                              from Noida, Uttar Pradesh
                              Apr 18, 2015
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                              Address: New Delhi, Delhi

                              Dear Sir/Madam I am really sorry to say but it is shocking to see that such a big company show up with such a behaviour which is not acceptable at all. I, applied for CA Industrial training in your company and also got the call from the company that I got selected for that post. Like everyone I was happy and very pleased to know that. But later on the same day in the eve I got to know that still the approval from the HR department is pending which means that my appointment was still on hold. The next day I got to know that the approval is still on hold because of non availability of cab at my location. If the procedure for the final appointment was still pending at your side you should not give false information to the applicant. It does not look good coming from such a big company. . I had also informed by principle about it and now what reputation will I hold in my current office. In future Firstly complete your internal procedures and then inform the applicant. And I want a strict to be taken on it. Thanking you
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                                Sooraj Shashi
                                from Noida, Uttar Pradesh
                                Dec 24, 2014
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                                Address: Bangalore, Karnataka

                                I have opted to withdraw PF on Aug 23 2014, I have submitted the required cheque, signed the relavant docs on the same day (Around 7.00pm). Last month I had followed up with HR dept via call regarding the status of the PF withdrawal, I was informed it is with Convergys Goregaon branch for processing. As per my knowledge PF withdrawal should have been completed in 3 months. My colleague who worked in Convergys and now in current company, had opted for PF withdrawal much later after I did, she even got the money few days back. Recently I had called the HR number, and still got the same responce that it is with Convergys Goregaon branch for processing. The Convergys HR number will be: [protected] Today I was informed to contact some board number of Convergys on the below number, stating they will be able to help me, Even after multiple trials, there is no response from that number. Board Number: [protected] My PF number is: HRGGN[protected] My Employee ID in Convergys:[protected] Kindly have a lookin to this as it is urgent for me to get the money.
                                Aug 14, 2020
                                Complaint marked as Resolved 
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                                  Saurabh348
                                  from Delhi, Delhi
                                  Oct 20, 2014
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                                  Address: New Delhi, Delhi

                                  HI, This is Saurabh Sharma. I want to share the incident that was happened with me .I had given interview interview for EPS process in Convergys on 2nd July. I got selected, as i cleared all the rounds. after that, my recruiter( Mis.Shehnaz) told me I can go on 17 July to get an offer letter for EPS batch. On 17 th July, I went to Convergyes, Unitech Cyper park, Huda City Center, where I was again got interviewed by giving online exams as HR told me that its a procedure . After that, They provided me LOI as tentative date of 26September 2014. As i was very worried about my present job and EPS job as well.. I confirmed it with the HR ( Mis. Neha Chudiyal )multiple time like Can i resign from my current Company?She, without any hesitation, said that you can go ahead and can do it. I resgined from my Current Company ( HCL Technologies -IOMC) and served 2 months Notice Period. And as soon as my notice period was about to over, i came to know that september batch got postponed. I was in touch with my recruiter HR ( Mis.Shehnaz ), I confirmed all the things from them again. I was in touch with my recruiter and HR as well after my sepration with HCL. Then, after few days, I recieve call from Shikha ( Another HR from Convergys), She confirmed me saying as per there is no uppcoming bacth for EPS this year, there is an option for you that you can go for MS office 365. I was in tension because my future was concerned, as i didnt have any job, and there was no EPS bacth for next 4-5 months, So, i think to join Office 365. I confirmed Shehnaz that i am ready to join OFfice 365 . She told that you can go Convergys Office ( Huda City Centre ) and can collect offer letter. I went there on 15 Oct, to collect my offer letter, But i was shocked when i came to know that I have to gave my Online test again ( which was never in mind ) . after that, Neha gave me offer letter docs to fill the offer letter . But in between, she said that you need to again go through operations round ( i was surprised that why i am getting interviewed again as i had already cleared all the rounds earlier ) the excuse /reason that was provided by Neha was It would be more than difference of 3 months as the date of LOI was provided to you and the OFFice 365 bacth is coming up. And Mr.Rana took my interview again and i came to know from Neha that now, I haven't cleared my Operational round.. (I do have a copy of LOI and all Coversation Voice recording done with NEha and Shehnaz) Now, i have one question from you 1) When i was already got selected, there was no batch from their end ( Convergys / Microsoft ), Its Compnay fault Not mine. then why I am suffering from it ? 2) They have given me lot of mental harassment.. I want justice and solution for the same . Name: Saurabh Sharma Email ID : [protected]@gmail.com contact number : [protected] / [protected]
                                  Aug 13, 2020
                                  Complaint marked as Resolved 
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