[Resolved]  Cool Cab — Excessive fare

Address: Mumbai City, Maharashtra

I had hired cool cab from borivli east cab no. MH 02 BQ 2440 for thane but after driving few km i came to know his ac was not working as well his meter and what strange at borivli station non of the taxi can be hired by meter i am shocked that what this unions are doing r they are just for fare hike and not for costumer service.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
 
1 Comment

Comments

Cool Cab — cancellation of service last minute

Every time I all 44224422 for a cool cab service - they say that they are sorry and that no cabs are available. (This is ok as there may be no cabs available at the time of booking) This time I booked a cool cab 24 hrs prior to my pick up, which was fixed for 0820 am from Bandra to take the Director of our company for a meeting to worli. I receive a call at 0816 am saying that there are no cabs available and that the pick up is cancelled. I personally think that if Cool Cab have no cabs to cater to the need for their customers then they should not vouche that their service is good. This has created great inconvenience to our Director to get a cab at the last minute to travel to worli. Please let me know how we can get these cool cab service to be prompt in their servce.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    City Cool Cab
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    46%
    Complaints
    25
    Pending
    0
    Resolved
    11
    City Cool Cab Phone
    +91 76 6655 4466
    +91 90 2297 3712
    City Cool Cab Address
    Naju Mansion, 1st. Floor, Flat No. 3, Room No. 6, 54, N.T. Parikh Marg, Colaba, Mumbai, Maharashtra, India - 400005
    View all City Cool Cab contact information