Coolpad — Coolpad cell phone/

Address:	Gurgaon, Haryana, 122001
Website:	www.coolpadindia.com

I had purchased coolpad mobile phone (2 cell phone), name is coolpad 2.5 mega, from amazon
both mobile have some problem in their keypad and speaker
now i want to replace my both phone but coolpad reply that service centre taken time for 30 days for repair these
i want to replace my phone with new one

i want to know that, why customer wait for a month and total fault in this of coolpad company
such a poor service