Coolpad — Coolpad mobile not repaired since 45 days

Anuj.Pathak

Address:	793010
Website:	coolpad dazen 1 forum

I have purchased a coolpad dazen 1 from snapdeal.com last year. After few months of cool service the handset started behaving faulty. Sometime ut become ovetheated, some times it started downloaded the apps automatically. I approached to service center for complaint. They took the set and asked to come after few weeks. After 45 days they remain calm and given no clue about my mobile whether it has repaired or it will take some more time. I started trying to call customer support service but it was of no use as they were answer to the call. After rigours attempt if one hour or more it getting connècted and they said that the handset is not yet repaired and will take few more days. I am really loosing my paitence now as the company or its representative is showing nil response towards the customer and there is no other option left for me other than to go consumer forum now. My jobsheet no is JS[protected].

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Sep 24, 2016

Updated by Anuj.Pathak My job sheet no. JS[protected]
I have depoaited my coolpad dazen1 set with the available customer service center in the shillong with the problem of overheating and automatically downloading the apps whenever mobile data is switching on. Since i had purchased this mob i m regretting for doing so and not able to understand the cause o[censored]nnecessary delay in delivering the product. Meanwhile i have seen so many negative feedback of customers which drag me to negative side of your service also. This is the last message before i proceed to the consumer forum. Please do the needful