Coolpad India Complaints & Reviews

The Coolpad Quattro will not initiate a call using a Bluetooth device. So while driving you have to take out your phone, start it, unlock it and procede to dial. While other cell phones allow you to press the Blutooth button once and say " Call Home".
This should be a big safety concern to everyone as it is illegal to operate your phone with your hands while operating a motorvehicle.

DO NOT BUY THIS PHONE FOR YOUR CHILDREN THAT DRIVE. YOU ARE SETTING THEM UP FOR DISASTER..Either a ticket or accident.

I am sure this can be corrected by udating the firmware in the phone. This feature works on other cell phones with these 3 BT headsets and is a problem with the Coolpad Quattro phone.

I Purchased Coolpad mobile Model E230 Coolpad vide IMEI/ESEN RCPHSCO10000636 from Reliance World sector 18, Noida which is still
under warrantly was given to Ambe electronics Sector 18, the authorized centre of Ambe electronics on 18th June, 2012 has not been got repaired. I talked so many times, they say they have not received the parts from the company. I talked to company executive of Coolpade MR. Kuldikpt his mobile No.[protected] could not answer properly even told that service station shall lodge the demand am a marketing person.

I very fed up who shall take care of such bluffing company coolpad or reliance world who is selling such type of cheap products.

Ashish Upadhyay
M-[protected]
[protected]@nfl.co.in

I have purchased one handset from Reliance's Pimpri outlet. From the first month of purchase the instrument started giving trouble. When i approacched the outlet for service they are unable to provide th service and asked to go to other outlets, then i went to Nigidi outlet near Lokmanya Hospital. From there also didn't get any positive response.

I dont' know where to go now ? If somebody cannot give service facility why they are selling the electronic product ??

Regards,

Dinesh Kumar.
My cell Number [protected]

Dharmesh Mistry says: Your comment is awaiting moderation.
December 10, 2010 at 4:57 pm I had purchased
Coolpad S50 mobile price : CDMA
Support T-Flash card (up to 4GB)
WAP/MMS/OTA
Handfree
0.3M camera
Powerful capacity (200 contacts, 200 SMS, etc.)
It is the worst handset in the telecom industry….
Not recomended STRONGLY……
I had purchased it from Reliance web world at our place.
Mr.Movin the salesman / representative of the company had big mounth for the handset that it is a worthy phone as it has video recording facility, good battery life. But it is realy worst phone.
Features….
1. does not have battery to make call i[censored] have made 2 calls it runs down.
2. NO VIDEO RECORDING FACILITY.
3. cant even take good pictures as it saya that it has 0.3M camera.
4. cant change backgrounds.
5. cant connect to net as it was mentioned by (Mr. Movin)
I would request the users not to purchase the phone instead to buy some hadnset paying few more amount.
Reques the COMPANY to look into tha matter as I would like to take it to the consumer forum cause as the phone has no features mentioned in the user manul similar to the features in it….
If required can contact me on ([protected])
Reply

I had purchased coolpad handset-2938 in sept-2010 from Reliance Web world at DAKC,Navi Mumbai.

Since date of purchase it was given for different types of service to M/s Accelfrontline Services Ltd, at Commerce centre, Tardeo, Mumbai as under,

DATE CALL NO: COMPLAINT REMARK

[protected] Oral software updation resolved
[protected] MUT-CP-3850 blinking-not getting star resolved
[protected] MUT-CP-4827 CDMA slot not working not resolved-returned

Last time it was returned with remark that wrranty is over and it was so damaged that mother board has to be replaced, which cost 60-70% ot total hand set cost.but I am of the mind that problem is begin in july-2010 only when it was submitted for "Not Blinking"-complaint

Than this complaint was forwarded to higher level at Reliance communication, but it was returned with remark that Reliance is involve in trading of handset and no service is warranted by its chain store.

from your site i found that there are more than 50 complaints against coolpad handsets

you are requested to do the needful at the earliest.
AMUL SHAH
[protected]

Dear Sir,

I have purchased a coolpad phone from Reliance Webworld, Lajpat nagar , New Delhi on 27.07.2010 and find some charging problem in the phone on 26.08.2010, I had visited Rliance webworl for the same they guided me to go service centre located at 601-602, ashok bhwan,nehru place, new delhi.I have visted the place and deposited my cell phone to them. till date, 12.09.10 I have not received my cell phone. I am running from pillar to post to get rectigy my phone each time I am told that it will take 2 to 3 days.

I am giving you the customer acknowledgement details

call no. DEL-CP-004167
REG. DATE 26.08.2010
IMEI/SERIAL NO. [protected]
MODEL S50 COOLPAD

INV. NO. [protected] DT. 27.07.2010

kINDLY DO THE NEEDFUL

THANKS

Ashutosh Sharma
B-24, Dayanand Colony
Lajpat Nagar-4,
New Delhi-24
ph. [protected]

Sir,
I had purchased one handset from Reliance showroom in Himayatnagar
Hyderabad India The details of which are given below: Coolpad S100
CDMA handset, Manufacturer: Yulong computer telecom Scientific co
China Marketd by: Iton communications Pvt ltd BhiwaniBilled
by:Reliance communications on[protected] for Rs 4500/- vide invoice no
[protected]
Owing to frequent hangups and low reception of incoming calls I had
approached your service centre two months back(Accel Frontline
Services Ltd,32,Sarojini Devi rd secunderabad) and was told that the
software needs to be updated and thus problem will be resolved. I was
also told if problem they shall replace the handset for which I need
to provide three copies of the bill . I handed over the set and they
gave back the set after a wait of two hrs stating that they have
updated the software . I collected the set in good faith with due
anticipation that my problem will be over.
Unfortunately after 45 days or so I did not find any improvement in
performance of the set and same problem persists and today I
approached and demanded replacement of the set . The service centre
personnel accepted my set and acnowledged that there is problem in the
set and shall replace the part only and issued a job card vide
HYD-CP-003818 dt[protected].
Would like to know from these marketing Agents why should they peddle
unreliable Chinese make mobiles that remain more dead than alive ,
Should not the service centre be asked to replace set immediately .
Less said the better of the service centre response - it took almost
1-15 hrs (75mts)for them to attend and let me collect the job card and
lone girl manning with more than 25 customers in toe. Why the hell
should a reputed giant like Reliance become a partner in this day time
loot or be in the company of people who treat the customer with
contempt be it sales /marketing or service centre. Will you care to
ascertain how a customer who already has been assured earlier of
better performance of set ,subsequently failed in its promise be
expected to be believed this time. I demand replacement of the set in
Toto. Handset remains with the service center till further advice
from ur end.
One fails to understand how reliance could be so irresponsible letting
marketers to market their substandard products in its premises and
letting its captive customers for a royal ride. Less said the better
about customer care, since handset sale do not come under service
complaints ,it seems a defective or a substandard handset is no one's
baby.
Will the Reliance /Accel frontline services Ltd/Iton communications
Pvt Ltd who are selling/servicing and marketing care to respond how it
convinently let marketing of such handsets fit for Daryaganj or
Pallika Bazaar footpaths of Delhi in its premises as if outsourcing
such sick rabid worthless sets enhances its reputation of being mass
marketer.

N.Nagaraja Rao,[protected],Raghavendranagar,Secunderabad-61 M
[protected] Land line [protected]
CC: (1) Accel Frontline services, SECUNDERABAD (2)Iton communications
Pvt Ltd (3) Reliance communications Hon Anil Ambani (Corporate
office)via email. (4) Consumer complaint cell New Delhi for
publication (5) New Indian Express (6) Consumer complaints
column-Deccan Chronicle Hyderbad - Consumer forum - Economic times for
publication in Mumbai edition.
(Scanned copies of bill and job card encl please for authentication of
the complaint lodged with marketers and service agents and with
Reliance who are peddling Chinese made mobiles )