Coolpad India — cheap quality product, discus tic customer care support and unsatisfied service center work | |||
I purchased cool pad mega 3 mobile on 06.01.2017 through amazon (Order id[protected]. After 4 months o[censored]sage phone was strucked due to internal problems immediately contacted nearby authorized service center (M/s ashok electronics and computer service center, visakhapatnam) and got repaired in 15 days. After repair of phone speaker was not working and utterly disappointed with phone performance and now the mobile is given to same service center and its around 15 days but they are not able to rectify the fault. Mean wile tried contacting cool pad customer call center for support but their behavior is impolite and unnecessary dropping the call. I need full support from cool pad regarding the above issue as the mobile delivered to me is not up to the satisfaction of customer and literally speaking utterly disappointed with product, service and support. I need replacement for the existing mobile as i m not confident about the service and it can trouble me soon after receiving the mobile from service center. Was this information helpful? | |||
Coolpad India customer support has been notified about the posted complaint. | |||
1 Comment | |||
Comments
My phone Coolpad mega 2.5d given for service in the date of[protected] as telled me to within 1 month we service call you and till now date[protected] the phone not repaird and he told how much time take not now to me
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+91 22 3043 0101 [International]
1st Floor, Tharun Tower, SA Road, Chaithanya Hospital, Kadavanthara, Kerala, Cochin, Kerala, India - 682016
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