Coolpad India — Cheating customers

Address:

Kolkata, West Bengal, 700101

Sir i have purchased a coolpad note 3 phone from amazon invoice date 7-1-16.
The phone got problem even before 1 month completion.I have submitted the phone to the service center on 1st feb 2016, and it is 16th, they are still saying from the beginning that we have demanded parts and we can't guarantee anything about the time. I haven't used the phone not even for a month.i called coolpad customer service also, they are also saying to wait not only to wait but also fell that it may take even a month.please look into the matter