Coolpad India — Coolpad note 3 lite totaly dad

Address:	Rajkot, Gujarat
Website:	[email protected]

Dear Sir,

I have purchased above mentioned smart phone from Amazon India on 04/06/2016. It's invoice no KA- BLR[protected], and it's IMEI NO - [protected].

After using this smart phone faces following problem - Pioneer become dead, not responding. For the same problem I have talked to Coolpad customer care, and according to their advice, the same phone hand over to service centre, at Rajkot city.
The details of service centre are - Anil services, 33, Silver chamber, Tagore Road, Rajkot - 360002.
It's service job sheet details were- JS[protected], dated 17/12/2016. Job sheet clearly mentioned the cause - DEAD(RWR-BAND).
Tough the phone having warranty still he mentioned the remark i.e out of warranty, which was not accepted by me, still for necessary repairs phone was handed to service centre, ignoring the remark.
Service centre had returned the phone without any repairs, service centre also refused to return back the phone to seller.

Requesting you to look into the matter on priority and allow me to return the phone to Amezon, as early as possible. I would like to ensure you that phone was not damaged, during its usagest and handling. Hence request you to consider my case on p to and replace the phone under warranty.

Regards,

Yash Chauhan.
Mob [protected].