Coolpad India — coolpad note 5 mobile phone defective

Address:	Mumbai City, Maharashtra, 400017
Website:	www.coolpad company.com

I am khursheed khan using coolpad note 5 from online purchase amazon app the phone is looking good but using is very defective because this phone is not working good due to always hanging and voice are not transmitting to another person it cut out in between while talking to another person. This phone always dead in using, i have visited two three times in service centre but they do only software work and clearly saying that they cannot solve other problem except software work so the phone is not much usable for us kindly exchange my cell so that i can use good coolpad phone please i facing lot of problem with this phone please still i am facing problem in using this is humble request to coolpad company