Coolpad India — Finger print issue.but bhubaneswar service center is refused for work

Address:Khordha, Odisha, 751012
Website:www.satyamsolution.org

I am the customer of notepad 5.the serial no. is [protected].

i was bought my mobile on 14.01.2017 at amazon.in two month my fingerprint was not working.so i have go to your service center at bhubaneswar.the jobsheet no is JS[protected].but they said the coolpad service is not reply aginst our mail..so this is not your warrenty..what i will do
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