Coolpad India — My mobile is under warranty period

Address:Pune, Maharashtra, 411014
Website:'Vision Tech Enterprises', Pimpre Pune ( Maharashtra).

Dear sir/madam
To whom so ever concern
I purchased the coolpad note 3 lite mobile from Ebay store online on 16 Sep'2016. it was in good condition and was working fine, recently when plugged the charger to mobile device
it was not displaying anything on the screen, but only LED glow during charging.
Due to this issue, I visited your Cool Pad authorized service center 'Vision Tech Enterprises', Pimpre Pune ( Maharashtra). for the mobile problem to get it rectify, they took the mobile set and created a job sheet (JS[protected]) IMEI : [protected] and later responded me, it will cost around Rs. 1750/- to rectify the problem and it should be bear by me.
My request to you, my mobile is under warranty period, and found no problem in the accessories, why I need to pay the money to get it rectify. I'm not going to pay any money, as it is under mobile warranty for one year. I have attached here copy of invoice for your clarification.
So please treat this with high priority and solve my problem, get my mobile in full working condition. I will be grateful to you and to your brand mobile.
Please reach out to me (Mobile No: [protected]), if required for more information,
Thank you
Nagaraj Balani
Below are my mobile details
Purchaser: Nagaraj Balani
Purchased on: 16 Sep 2016
Purchased at: EBay online store
Warranty till: 17 Sep 2017
Mobile IMEI No: [protected]
My Contact No: [protected]
Mail ID : [protected]@eaton.com
+3 photos
Was this information helpful?
No (1)
Yes (0)
Coolpad India customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear nagraj ballani,

We are sorry to hear that you've been having this experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home

Regards,
Team eBay

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Coolpad India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    4%
    Complaints
    507
    Pending
    0
    Resolved
    21
    Coolpad India Phone
    +91 22 3043 0101 [International]
    Coolpad India Address
    1st Floor, Tharun Tower, SA Road, Chaithanya Hospital, Kadavanthara, Kerala, Cochin, Kerala, India - 682016
    View all Coolpad India contact information