Coolpad India — Network Issue not resolved even mainboard replacement - Coolpad Cheated

Address:	411040
Website:	www.coolpadindia.com

Hi Customer Care Team,

I bought Coolpad Note 5 (Royal Gold, 32 GB) on 24-Apr-2017,

It has multiple problem from the day when I bought it from Amazon:

a) Poor Incoming outgoing Audio
b) Call dropping
c) Poor Network
d) If you are in phone, within 2 minute, second party will not able to listen you.
e) Incoming call cannot picked up many times
I went to service center on 30th May-2017, with all those above problems & they updated the software and send me back to home.
The problem was still there and I went again to Service Centre 31st-May-2017, They took my cellphone and send it for Mainboard replacement.

As per Service Centre Team, The phone fixed from Noida Centre and they replaced Mainboard.

I am still having same issue, I am fed-up from this cellphone.

I sent an email to customer care on 19-June-2017 with all above issue, They asked me for some details which I provided.

Now they also not responding.

Now I need my money back with interest amount. I am also chasing Amazon to cancel your subscription their portal.

Please stop harassing to customers.

Regards;
Naveen Pathak