Coolpad India — Product is not performing at all | |||||
Hi, i purchased a coolpad dazen 1 on 5th jan'16 from snapdeal. A few days back it got dead, not performing at all. I walked to your service center named 't touch' located at sansar chand road jaipur. They asked me to keep the product with them and quoted me a month time to get the product repaired. When i told them that i can't wait for such a long time and insisted them to provide me a document that you need a month time to repair then they provided me a job sheet mentioning rwr (Return without repair) they also mentioned that they noticed lequid inside the phone however that is not the case. I could not see lequid inside the phone. I was noticing, phone getting hitted around camera area since past somedays and suddenly its touch stopped performing. I contacted snapdeal multiple a times but not got the resolution. My simple angerness is that when product has a warranty then what is the promlem replacing the same. I have been suffering from last 1 month and may go to the consumer forum. Requeating you to look into this matter and do the needful. Please find below the details. Product name-coolpad dazen 1 4g Item code: db4847269 Order no: [protected] Suborder no: [protected] Imei no: "[protected] Regards, Asif ali +91 [protected] Was this information helpful? | |||||
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