Coolpad — Received Damaged Mobile

Website:www.coolpadindia.com

I purchased coolpad note 3 lite from amazon. I received damaged mobile the mobile was making noise while vibrating, Another problem I faced after 3 months was the mobile was not getting charged. I went to customer care for repairing they told me to pay 1350 for repairing. The mobile in still under wattenty period it is just 3 months old. Coolpad is not ready to reply to my emails. See below attached email screen shots.
+3 photos
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

I had submitted my coolpad dazen mobile in service center 2 months ago but steel they are saying parts are not available and they are not giving a fixed time when it will available.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Coolpad India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    4%
    Complaints
    507
    Pending
    0
    Resolved
    21
    Coolpad India Phone
    +91 22 3043 0101 [International]
    Coolpad India Address
    1st Floor, Tharun Tower, SA Road, Chaithanya Hospital, Kadavanthara, Kerala, Cochin, Kerala, India - 682016
    View all Coolpad India contact information