[Resolved]  Coolwinks — 100% refund not received for order placed and everything returned.

Address:390002
Website:www.coolwinks.com

I had purchased 2 sunglasses from coolwinks.com on 24 july with order id cw[protected] by paying rs 221. I did not receive the quality as expected so initiated return. After 8 days they refunded only rs 71 instead of 221 an says it is company policy. Hence i paid 150 for nothing. I want my full money back.

The customer executive will say same thing : its our company policy and we cannot refund. I asked them to send me back what i have returned. I will pay the courier charges upto rs 50. But they are not ready to do anything. For them customer is nothing.

I feel like cheated.
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Aug 11, 2017
Complaint marked as Resolved 
i have received my refund and thanks to coolwinks and consumer forum
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