[Resolved] Coolwinks — 100% refund not received for order placed and everything returned. | |||||
I had purchased 2 sunglasses from coolwinks.com on 24 july with order id cw[protected] by paying rs 221. I did not receive the quality as expected so initiated return. After 8 days they refunded only rs 71 instead of 221 an says it is company policy. Hence i paid 150 for nothing. I want my full money back. The customer executive will say same thing : its our company policy and we cannot refund. I asked them to send me back what i have returned. I will pay the courier charges upto rs 50. But they are not ready to do anything. For them customer is nothing. I feel like cheated. Was this information helpful? | |||||
Aug 11, 2017 Complaint marked as Resolved i have received my refund and thanks to coolwinks and consumer forum | |||||
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