Coolwinks — Incomplete delivery of the order. Missing pair of spectacles.

Address:New Delhi, Delhi, 110060
Website:coolwinks.com

I recently placed a prepaid order worth 1700 which includes payment for two spectacles along with the lenses. What i received in my order was just one specs in a box which mentions both the pairs as quantity contained. On further contact with the company, they refused to entertain the request and completely denied that there has been a miss on their part. i have been exchanging emails with their team ever since, about the missing pair of spectacles, but all in vain. The order number is, CW[protected].
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    Coolwinks Phone
    +91 12 4444 5800
    Coolwinks Address
    Plot A-8, Infocity 1, Sector 34, Gurugram, Haryana, India - 122001
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