Coolwinks — Poor quality with no support

Hi,
I have purchase my spectacles from Coolwinks, Order No. CW[protected] DATED: 30TH DEC. 2020. And in just 50 days it got broken upon logging complaint with their Support Desk they have out rightly denied for any resolution. Then i have escalated the matter with their Grievance & Nodal Officer over the Email. After 02 Days i got the reply from their Grievance Office Mr. Kapil Raghav, [protected] to get in touch with Support Team for assistance where they have already denied any solution to this. Upon calling on his Mobile there was No Response. Best part is nowhere on the Invoice this is mentioned. The reason of breakage is of Poor Quality frames made up of cheap Plastic not due to any mishandling.

With this Email i am looking forward of Full refund from them.

And with this Experience i want to highlight never ever buy products from Coolwinks, else you will be in the same situation.

Thanks
Anil Gupta