Coolwinks — refund related

Coolwink lotted me
Coolwinks haras and bother me very much
I[censored] not refund me my one specs amount or specs i shall complaint against coolwinks on consumer court portal and wrote a letter to pgportal in right of consumer forum
Cw[protected] order item missed
Here i sent u a mail 6 may 2020 was unlucky for me
I got received my order with missed item
I was only one specs received it was e12c4112

The delivery boy order was delivered soon after delivery
I told delivery boy that the box was open. He said that it came from behind.
I check this one i was surprised the courier was no wrapped with cover or plastic wrap only coolwinks own box with loose seal
I opened the box and saw only one specs in it.
I spoke on the customer chat box at the same time. Mr chatruli rahul promise he will do best for me but no response from coolwink side till today
Mr suman supervisior no any one response
Coolwinks looted me

Plz reversal my one specs money or specs asap and arrange a call from ur side on my no.[protected]
Thnx