Coolwinks — They did fraud with me, no refund even after receiving product

Address:Haryana
Website:www.coolwinks.com

I have order a specs on 28th September, 2021 and received after almost 13-14 days, after i checked the power was somehow not appropriate till then their app got deleted from playstore and their website was under maintenance since 2-3october till date i e 1st November, 2021. I tried to connect through call and requested to issue a return requested, and Sukhwinder i guess he said he have placed a pickup request on my adress and after pickup once the product reaches their office they will refund me, and also a tracking id would be provided me to track the status of the order, now its been more than 15days no response even i tried to call their number doesn't connects, app deleted, website deleted no reply via mail what is goin on? I guess they have looted my money. Be aware everyone from such companies and i will complain further untill my issue is not resolved.
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    Plot A-8, Infocity 1, Sector 34, Gurugram, Haryana, India - 122001
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