Corporation Bank — Account statement not received

Shyamala Bodhane

from Mumbai, Maharashtra

Address:

400001

I have a s/b account maintained by mahapalika marg, mumbai branch of your bank. Earlier my account number was: [protected]. Till jan2017 i was regularly getting the account statements on my email id: [protected]@gmail.com. Now number of the same account has been changed to: [protected]. Since feb2017 i have not received the account statement.

I need it urgently as required to inform the change in account number noted with the companies for which regular invesment deductiuons are done through this account.

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Corporation Bank customer support has been notified about the posted complaint.

Apr 25, 2017

Updated by Shyamala Bodhane I have a joint savings account with Mahapalika Marg, mumbai 400001 branch of Corporation bank with account number: [protected].
On 5th April 2017 I filled up a form requesting to provide me internet banking facility.

The assistant manager in the branch told me that it will take one day and asked me to check with her next day. On my next visit to the branch, on 7th April'17, I was told that the request is getting rejected with the reason ' Repay option is not SELF'. As my account is joint account, I have selected the option as 'either or survivor'. The assistant manager sent an email to some authority asking for explanation and requested me to check with her next day. By now I have visited the branch at least 8 times for this work. Last three times I have interacted with the branch manager in this regard. Every time I am told that there is no reply to the email sent by them. I am asking them if there is any other way to get this facility but the manager is unable to help me.
I would l like to know the solution to this problem and avail of the internet banking facility as early as possible.