[Resolved] Corporation Bank — Amount debited from account but cash not received from atm. | |||||
Dear Concern, My name is Radhyshyam Rai, account holder in Corporation Bank with the account number [protected] in Bhikaji Cama Place Branch, New Delhi. This is regarding the cash withdrawal from Union Bank ATM on 10/01/2017 as I have tried to withdraw Rs.4500 from Union Bank's ATM located in Bhikaji Cama Place and after entering details in ATM I got the SMS stating "Thanks for withdrawal of Rs.4500" but in that machine the cash was not available so I haven't received the cash from that machine. According to bank policies the amount should be refunded in my same account within maximum 24 hours but still I haven't got my refund amount. When I've visited the bank they said to write an application for the same and I did the same and submitted the application on 11th Jan'17 at 10:00 AM and they said me that you'll get your amount within 24 hours. But now on 12th Jan'17 I've visited the bank and told that still I haven't received the refund amount of Rs.4500 and now they are saying that It will take another 21 days. So Is It a joke for them that I need to wait for my hard earned money for next 21 days minimum. I am working in a company at a profile of Peon and I don't have too much money. I'm the only earning member in my family so this amount means a lot for me. So I request you to refund my amount asap. Best Regards Radhyshyam Rai [protected] Was this information helpful? | |||||
Jan 12, 2017 Complaint marked as Resolved Wrong Corporation Bank customer support has been notified about the posted complaint. | |||||
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