Corporation Bank — online shopping about refund

Address:	Belgaum, Karnataka
Website:	Belgaum karnataka

Dear sir i am online shopping flipkart on 17oct 2017 at corporation bank debit card rs21998 but only 10998 rupies refund remaining amount not coming till today company told all amount refund completed transaction no-[protected] authorisation code 286501 payment reference number-1) pzt[protected]exp1002,
2) pzt[protected]exp1003
But this amount not shows in my account company told fill the charge backform submit but branch manager told charge backform not coming in our bank please check and rfund my remaining amount 10998 rupies
From
Shivanand munavalli
A/c no [protected]
Ifsc code corp0001305
Bailhongal
Belgaum distct
Karnataka
[protected]
[protected]