Corporation Bank — refund is not showing into my account

Address:Anand, Gujarat, 388001

I ordered one the thing from amazon india online shopping portal and somehow amazon cancelled my order due to some problem. As, i already paid my amount so they have to refund so, amazon refunded my amount on 27th sept 2017 and they told me that it will show into your account with in one week but till date it didnt show me in my account. When i asked to my home branch, they asked we cant see online payment.
Bank name: corporation bank
Branch: anand, gujarat
Branch code: 0520
Transaction/reference number:[protected]

Kindly request you to forward my complaint and take necessary action as soon as possible.
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Corporation Bank customer support has been notified about the posted complaint.
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Dear sir
bank manager is not coprating with me .sir i don my sishu loan in one year five month, now i need money and bank manager asking you are deffalter . plz chack my account [protected] .
plz help me

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    Corporation Bank Phone
    +91 80 2660 2500
    +91 80 2660 0587
    Corporation Bank Address
    Fts Centreshresta Bhumi, Door No: 87, K R Road, Bangalore, Karnataka, India - 560004
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