Corporation Bank — transaction is failed but payment is deducted my account

Address:house no.70,street no.02 azad nagar railway harthala colony, Moradabad, Uttar Pradesh, 244001

Sir
Mera naam mamta rani sharma hai mera account no. [protected] ekta dware civil lines branch main hai

Maine 17 june 2019 ko rat 9.30 se 9.40 ke beech ek payment transfer ki payment transcation is faild but mere account se payment deduct ho gai rs.5192/
Maine bank mai written complaint di 3-4 din bad but till today we have not recd my payment

Please look into the matter and refund my payment
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Yesterday at 15/07/2019 I send to self 500 rs two times from my allahabad bank account.there was 80 rs earlier.so total should be 1080.then I made a movie tiket for 421 rs.so now it should be 659.but when i chek balance it is only 364.in online passbook the closing balance shows 659 but my bank balance shows 364.why?Where is rest money?

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