Country Club — Changing membership from chennai to trivandrum

Address:

Chennai, Tamil Nadu

We are members in country vacations from 2005. Cnvlm 317 in the name of s. Mohan. We have been availing the country club vactions thru rci and later shifted to country clubs. In feb 2015, we stayed in country club trivandrum kovallam and during our stay a team of country vacation people met us and informed that there is a new scheme called dial & exchange thru which we need to pay $99 for domestic holidays and $199 for international holidays. For domestic and international they have tie up with various clubs and resorts and we need not pay amc and whenever we book holiday we need to pay the money. For this scheme we need to pay rs. 25000 immediately. So three of them mr. Sridhar / mr. Satheesh / mr. Prabhal chandra jha came and took cash from us and after so many follow ups finally they updated the membership and say that the scheme is applicable only for international holidays and without our concern shifted our membership to trivandrum. If the scheme what they have promised is not available, either they need to refund the money or they may have to adjust it in the holiday bookings. They are not ready to do that and without our confirmation, they simply shifted our membership to trivandrum. Wants to talk to any of their ceo but not able to get their mobile no. Not getting proper reply from their end. We are thoroughly disappointed at this attitude. Our contact mobile no is [protected] - chitra mohan