[Resolved]  Country Club — Complaint against country club - membership

Address:Chennai, Tamil Nadu, 110025
Website:www.countryclubindia.net

Dear sir,

It has happened with me when i was trapped to become the member of this club in may 2016 and within 2 day after swiping my card for the full amount, they have gone back on their words. Sincere request to all not to become the members of the cheater club, they promises moon and will not deliver anything. I am promised three foreign trips with air tickets and with in a day they have gone back on their promise. The photos shown of their properties are all photoshopped and are not real. The srilanka property is located at a distant place and is just like a old guest house. The hyderabad property which they are marketing is not surrounded by lush greenery as shown to us but is surrounded by commercial. Similar is the fete of most of the properties. Don't succumb to any hollow pressures/promises/allurments. They will try to hypnotise you but you have to say a 'big no'. They have promised the following :
1. Free breakfast with stay : not given in writing
2. Three foreign trip with air tickets and stay with free breakfast and dinner : they have gone back on their words and are not giving in writing (One complimentary holiday of 6 nights and 7 days for bangkok / malasiya with air tickets for two, one complimentary holiday of 2nights and 3 days for dubai with air tickets for two. One complimentary holiday of 3nights and 4days for singapore. With air tickets for two.), the above holidays can be clubbed. For eg, it will be allowed to have a dubai/singapore trip for 5n/6d with air ticket for 4 instead of 2 separate holidays for dubai and singapore. This is also not being given in writing.
3. They promised 60% discount on food : not ready to give in writing
4. Split holidays promised - now they say you will lose two nights out of 6 nights
5. Promised that it can be used for 2+2 guests for 6n/7d. It can be upgraded to 4+4 guests by losing one day ie for 5n/6d and further upgraded to 6+6 guest for 4n/5d trip. — not ready to give in writing.
6. Promised that the week can be exchanged with an exchange fee will be rs 1000/- for any indian property and rs 2500/ — for any overseas property. - not ready to give in writing
7. Promised air tickets at 25% discount through your travel desk with no time limit — not ready to give in writing.
8. Life time free event passes at any of your cc clubs. (2 nos allowing 2 persons against each pass.) - not ready to give in writing.
9. They promised to charge fixed a. M. C rs 8500/- per annum. (No increase for 30 years). No other charges for the stay will be payable or for club facilities. — they are not ready to give in writing.

I have written to so many emails and called their people but no one is interested in listening to us. They dont receive your calls and dont respond to your mails.

Please, please consider the above and pay only when they give you in writing the above. Although, even if they give in writing, they are not likely to keep their words.

Dont allow them to even touch your credit card.
They are a very big fraudsters. Beware!!!

Please call me for any further clarification [protected]
Was this information helpful?
No (0)
Yes (0)
Jul 24, 2016
Complaint marked as Resolved 
Country Club India customer support has been notified about the posted complaint.
Verified Support
Jun 23, 2016
Country Club India Customer Care's response
Dear Member, Good Morning! We apologise for the inconvenience caused to you. We are always there to give the best of the services to you. Kindly provide your membership details and contact number by logging in to the below mentioned portal to resolve your query immediately. Kindly click or copy and paste the link http://countryclubindia.net/reachus/ to browser and give your details of your membership, so as to help you and understand the issue better to resolve. You can also reach us on below numbers and e-mail Ids For Country Vacations membership call us on:[protected]/67484444 E-mail Us On: [protected]@countryvacationsmail.com Best Regards, Response Team Country Club Hospitality & Holidays
Complaint comments 

Comments

fake

i was cheated by country club in visakhapatnam district they took amount of 10000 plz don't deposit amount in country club

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Country Club India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    29%
    Complaints
    1351
    Pending
    0
    Resolved
    390
    Country Club India Phone
    +91 40 4433 1360 [Hyderabad]
    +91 22 4295 2913 [Mumbai]
    +91 11 3097 3608 [Delhi]
    Country Club India Address
    6-3-1219/A, Country Club Kool, Begumpet, Hyderabad, Andhra Pradesh, India - 500016
    View all Country Club India contact information