Country Club India — Bad service/refund/membership cancellation- country club

Address:Mumbai City, Maharashtra, 400069
Website:www.countryclubindia.net

I became country club member in sep 2016. Opted for 30 years blue membership. They misleaded us and sold membership and now we are trapped as whatever we say they show us rules and tell us you have signed on agreement so we cant do anything.

1. They sold membership saying amount will be coverted into emi withoit any interest. So we swapped credit card but did not received any msg for emi so after chasing them for 1 month they said amount will be convert into emi with interest.

2. Amc rules were not explained. After paying 2l rs. When i got welcome call that time i come to know we have to pay amc every year. Also come to know that even if we dnt use club we have to pay amc else we wont take yearly vacations.

3. Very bad service. Once they sold membership they stopped responding to our queries. Unethical behavior. I can show you emails we sent with no response from their side.

4. We want to cancel this membership and need our hard earned money back. We had raised dispute with citi bank but b'coz they have our signed on agreement so our dispute request failed.
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Country Club India customer support has been notified about the posted complaint.
Jun 07, 2017
Updated by SonKet Vaidya
Mrs. Smita Deewanji & Khushbu from Andheri, Mumbai country club contact us for meeting. with their sweet behavior and marketing tactics fooled us to take membership .
Jun 07, 2017
Updated by SonKet Vaidya
Also 10K worth free flight coupen given was not working when we tried to book flight so we raised complained it took 2-3 weeks to trasfer our request to right department and till then voucher got expired. so we lost our 10K free voucher also just b'coz of pathetic response from country club customer care.
Jun 07, 2017
Updated by SonKet Vaidya
Last week we got call from cc amc department and then we come know that we have to pay amc irrespective o[censored]sing club services else we wont be able to use our holidays. this information were not given to us by Mrs. Smita.
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    Country Club India Phone
    +91 40 4433 1360 [Hyderabad]
    +91 22 4295 2913 [Mumbai]
    +91 11 3097 3608 [Delhi]
    Country Club India Address
    6-3-1219/A, Country Club Kool, Begumpet, Hyderabad, Andhra Pradesh, India - 500016
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