[Resolved]  Country Club India — Cheated by country club india

Address:Gautam Buddh Nagar, Uttar Pradesh

Hi team,
I priti gupta w/o saurabh jindal got the call for from country club india that i am the lucky winner of 7d/6n holiday
Trip anywhere in india or out of india. They follow us by calling several time. Finally we went ccil branch office in
Csm noida.
Where they show us a presentation of around 2hrs and tried to convince us to take their membership they started with
30yrs of worth 1.8l membership but we denied finally any how they convince us for 10 yrs membership of cost 95k finally
80k which we have to pay in 18 emi with 0% rate of interest. They took our credit card without showing their
Agreement papers. They swap it for 25k and came with agreement paper. Asked for 2 cheque one of 5k and another of 50 k.
They promises for 15k vlcc vouchers to give at the same time and they say there will be maintenance charges of 6.5 k
For the yr for which we are using their services only. Aftet signing their papers on 17th aug 2014. When we aske vlcc
Voucher they say they will send them by their executiv's hand on the same day.

Now their executives comes home bt no vlcc voucher having excuse i will come tomorrow to give them, and took cheques and
Went away. Next day i checked about ccil i found very bad reviews about it. Still i gave chance to them. I followed them for
Vouchers for 3 days bt every day there was new excuse finally i canceled my cheques also i confirm with my credit card
Bank standerd charted customer care there is no such option of 0% rate of interest emi's. I have ask them to cancel
My membership on 20th aug 2014.

Also they promisses lots of thing like we ll get 2 air tickets free and some more thing which they didn't mentioned
Those things in agreement. List of some setisfied members, also their executive said if we didn't like their membership
We cancel anytime.

Now they are denying that they will not cancel it. Ccil comes under airda (All india resort development association)
According it i can cancle my membership under 10 days ie. There is cooling off period of 10 day.

My membership id with ccil ccdl11v10lb19442.

Please help me in getting my refung back..

Regards,
Priti gupta
[protected]
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Complaint marked as Resolved 
Country Club India customer support has been notified about the posted complaint.
Verified Support
Nov 20, 2014
Country Vacations Customer Care's response
Dear Sir, we just viewed your experience here & the inconvenience, in regards to your Membership Holidays is deeply regretted. If you still have any issues, Kindly click or copy and paste the link http://countryclubindia.net/reachus/ to browser and give your details of your membership, so as to help you and understand the issue better to resolve. Kindly quote the reference number to track your complain which your will receive via e-mail on your registered e-mail id. Have a great day! Warm Regards, Central Customer Care team, Country Vacations. http://reviews.countryvacationsindia.com/
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