Country Club India — Country club membership for 10 years

Address:	122101
Website:	www.countryclubindia.com

Wrong promises were made to us when we visited their country vacations office at dt mega mall gurgaon on 23rd-feb'2017

They assured us that following gift vouchers shall be provided to us on taking the membership immediately on the same day.

3 nights 4 days singapore country vacation accommodation voucher
3 nights 4 days dubai country vacation accommodation voucher
Restaurant voucher of rs.1000/- for cv faridabad, whenever i am interested.
Assurance on getting us booking of 2 rooms at mussorrie for dates of 30/04/17 to 02/05/17.

The agent 'sidharth' & manager ' pradeep' duped us with rs.1.2 lac being paid towards country club vacations membership 'blue card' with a floating week. Floating week ensure us guarantee booking of our vacations, if done 30 to 45 days before the date of vacations.

Since, the full payment had been done by us, agent "sidharth" had stopped taking our calls/not responding. Manager of mrd gurgaon not answering our calls.

I had indeed called up a girl 'afreen' many times at your nehru place office. She assures of guarantee resolution to this matter after talking to the respective branch manager & agent 'sidharth'.

Country vactions/country club management is completely unsuccesful in customer services as most of their contacts provided on the membership letter donot respond the whole day.

I felt being cheated by country vacations gurgaon office and shall take legal action, if proper services and promises during the presentation which made us take your membership are not fulfilled.