| Address: | 700156 |
| Website: | counrtyclubindia.net |
Thursday, september 28, 2017
To,
The country club
Central customer care
4th floor, asian building
Begumpet, hyderabad - 500016
Dear sir / ma’am,
It is very painful to bring your kind attention to the fact that, some
Mr. Manas (Contact number [protected]) and probably some other person
Having contact number [protected] from country club repeatedly phone
Called my husband mr j. Appa rao on [protected] from 23rd september, 17
To 27th september, 17 to collect gifts with gift code cvkol1825 at
Saltlake city centre 1 shopping mall, 3rd floor, block c, shop number
303. So we visited there on 27th september, i. E., yesterday. (A copy
Of screenshot message is attached from mr. Manas)
As we went to collect the gift, some of your employees a girl (We
Don't remember her name), others named mr. Debasish majumder and mr
Amit kumar chowdhury started convincing us to take membership with
Your club. They used various strategies to convince us with fake
Promises on a a4 size white blank paper (Which they kept with them with
Later on). Some of such fake promises are -
1. Free 2gram gold coin
2. Free spa
3. Accidental insurance coverage of rs 5 lakhs per person
4. 50% discount on flight tickets and two free tickets.
5. Pick up/ drop / sightseeing with fuel charges only.
6. Suite room in 5 star hotels during stays
7. 6 night and 7 days holiday package in domestic and international.
8. Food coupon in 5 star hotel in range of rs 450 to rs 750 inclusive
Of all lunch, dinner, breakfast and snacks.
9. No extra charges on international tour.
10. Free of cost yoga and fitness
They said that these will be mentioned in legal paper. As we were in
Hurry and didn't have prior experience of being cheated as such, we
Were fool enough to believe them. It is very lamentable a fact that
These promises are not available in the agreement paper. The
Agreement papers were presented to us only after the payment of rs
91000 /- through debit and credit card.
After returning home, as we found time to read the agreement papers
Yesterday evening we were embarrassed by the discrepancy between
Verbal and written agreement. Therefore, we contacted mr. Manas and
Mr. Debasish to request cancellation of the membership. As mr debasish
Asked us to visit your office today, we did the same with the request
Of cancellation. However, mr amit kumar chowdhury today told us they
Don't have capacity to cancel membership. He informed the only way to
Cancellation/discontinuation of membership as per clause no 25 of the
Agreement is via mailing you. (A copy of agreement is attached
Herewith)
Hence this mail. As we haven't received any communication from your
Office and we don't need also, and it has only one day passed since we
Purchased the agreement. Please be kind enough to refund the amount
Deducting the nominal administration charges of rs 3800/- as per the
Clause number 25 of the agreement. We will be obliged to you if you
Please refund us within 3-5 days.
Thanking you,
With regards,
(Sd/-)
Shailaja kedia
W/o j. Appa rao
Flat 1c, block d, rohra heights, ramkrishna pally
Mouza ghuni, new town
Kolkata-700156
Contact number [protected]
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