Country Club India Complaints & Reviews

It's quite surprising that during membership of country club, the
Sales persons named - emraan (Contact no - [protected]) and kafil
(Contact no - [protected]) have told that you will get the below
Benefits from membership :-

1. There will be facility of pick up and drop from airport and hotel.
2. There will be facility of sight seeing.
3. There will be facility of booking flight ticket from and to any
Locations any times with a rate of min 50% of original air tickets.
4. There will be facility of live term coverage which will cover 5
Lakhs for my family.
5. There will be facility of renting and selling membership cards any
Point of time.
6. You can submit the membership any times.
7. There will be membership with taj, orange country which you can avail.
8. There will be membership with gold gym which you can avail.
9. There is a chance to stay at taj hotel at anywhere any times
Without any single charges.
10. During staying at any 5-7 starts hotel in india or outside, country
Club arrange for luxury cars for entire journeys.

But to your information, i had a call with mr. Manoj (Contact -
[protected]/[protected] who confirmed me that all the options given by them
Above is false. There are no such offers exists except booking country
Club vacations. This makes me feeling very very bad and disheartened.

Along with that country club sales person kafil (Contact no - [protected]) took my card for for validating before money deductions and asked me to give otp for creating membership in country club portal, which i have shared with them. And after money deductions happened i realize that without my permission they have started processing and without showing me policy terms and conditions as well. More to that during this period another person emraan (Contact no - [protected]) was busy in brain washing me and my wife's brain. And after contacting country club vacations team - mr. Manoj i came to know that all the promises made by them are false which i have recorded and in mail also.
This is a clear case of fraud and forgery against reputed company like country club. My sincere request to government and consumer court to take serious action against them so that in future no other persons will be victimized and sacrificed their hard earned money.
Please suggest now.

Regards,
Satyajit

Country vacations kandivali is giving false information to customer. I and my wife called by country vacation to see their membership package. However after spending so much time i and my wife decided not to buy it but later sales person prakash verma have some voucher to us and we thought to buy membership. We asked them about the booking process and they told that it will open at every 90 days. However they never mentioned that they have 3 different categories. They provide me an agreement which i signed and however later they put blue membership against my name. The agrewment copy which i have is having that place blank. So who wrote blue membership in that is a question.

They purposely hide such information to cheat people.

This is related to the instance i had with country club gurgaon, they duped me of rs 2, 25000 membership on oct 1st 2017, when in the another 12 hrs of swiping my card, i spoke to guys saying i have critical medical condition in my family member and credit card company told me that 2 lakhs has been blocked by country club, i got surprised as the club executive told me that it's a 24 months emi and it will not have impact on credit limit at the same time as the emi will come out to be 10 k plus. He said country club will bear the assurity and the emi's for 24 months are like pdc, they will make you so many false promises that you feel it's ok to go-ahead, including 10 days cool-off period which every merchant provide to think about and lot of freebies like 3n/4d stay in dubai and iphone 5s and vouchers. I have not even received booklet from country club, they made me sign at different places on agreement as i was with my 1.5 years baby i moved ahead without looking into the details, now when i have asked them within 10 hrs of payment, they said you need to go to delhi office and in delhi office, cheap executives in aggressive manner saying it's non-refundable and i have call record to prove. This is height of duping people out. Please don't get fool like i have gone for. I have raised the dispute with bank on payment and i hope bank will take the customer rights into their mind in closing this case out.

Sir/madam,
I have taken life membership for cool card and because of personnel problems
I cant use the same, now my aged father needs heart surgery,
I am facing very financial problem, please help me, i want to sale my membership
Kindly help me
My email id; [protected]@yahoo.com,
If required i will give more details
Thanks
Chandrashekar

Dear team,

A very pathetic situation from such a reputed club @countryclub_ind. Which made me to suffer a lot
Because of the bloody services which includes providing false information for attracting customers to promote sales once joined and took the membership from then no response to my concern till 1 year not even lifting the call even people like help desk, customer care guys are also very rude and dont know how to speak with the customer's.

I want my concern to be resolved or else i am ready to proceed further legally on country club and the people who made me suffer..

We visit to aundh office of country club. I this office we heard their vacation schemes after that we are ready for payment.. On the spot we paid rs.60, 000/- according to country club employee. After that we sign their bond. Their employee promise us when we plan trip in future they will help us in this amount. But, now they are not pick our calls not available in office. They are cheat us. Their another colleges call us for remaining payment and irritated us.

Employee name : samuel patil
Rohit gaikwad

Team,

Some of yours team mates called us with family to join a meeting at fbc ludhiana, they told us again and again that whether we get the membership or not, there is a sure gift 3 days 2 nights at any property of country club in india, i think its almost 1 month past we haven't receive any mail or confrmation for same. Please confirm me that when will i get the same or that's was just a promotional scheme by urs end,

Regards
Harpreet singh
+[protected]

Thursday, september 28, 2017

To,

The country club
Central customer care
4th floor, asian building
Begumpet, hyderabad - 500016

Dear sir / ma’am,

It is very painful to bring your kind attention to the fact that, some
Mr. Manas (Contact number [protected]) and probably some other person
Having contact number [protected] from country club repeatedly phone
Called my husband mr j. Appa rao on [protected] from 23rd september, 17
To 27th september, 17 to collect gifts with gift code cvkol1825 at
Saltlake city centre 1 shopping mall, 3rd floor, block c, shop number
303. So we visited there on 27th september, i. E., yesterday. (A copy
Of screenshot message is attached from mr. Manas)

As we went to collect the gift, some of your employees a girl (We
Don't remember her name), others named mr. Debasish majumder and mr
Amit kumar chowdhury started convincing us to take membership with
Your club. They used various strategies to convince us with fake
Promises on a a4 size white blank paper (Which they kept with them with
Later on). Some of such fake promises are -
1. Free 2gram gold coin
2. Free spa
3. Accidental insurance coverage of rs 5 lakhs per person
4. 50% discount on flight tickets and two free tickets.
5. Pick up/ drop / sightseeing with fuel charges only.
6. Suite room in 5 star hotels during stays
7. 6 night and 7 days holiday package in domestic and international.
8. Food coupon in 5 star hotel in range of rs 450 to rs 750 inclusive
Of all lunch, dinner, breakfast and snacks.
9. No extra charges on international tour.
10. Free of cost yoga and fitness

They said that these will be mentioned in legal paper. As we were in
Hurry and didn't have prior experience of being cheated as such, we
Were fool enough to believe them. It is very lamentable a fact that
These promises are not available in the agreement paper. The
Agreement papers were presented to us only after the payment of rs
91000 /- through debit and credit card.

After returning home, as we found time to read the agreement papers
Yesterday evening we were embarrassed by the discrepancy between
Verbal and written agreement. Therefore, we contacted mr. Manas and
Mr. Debasish to request cancellation of the membership. As mr debasish
Asked us to visit your office today, we did the same with the request
Of cancellation. However, mr amit kumar chowdhury today told us they
Don't have capacity to cancel membership. He informed the only way to
Cancellation/discontinuation of membership as per clause no 25 of the
Agreement is via mailing you. (A copy of agreement is attached
Herewith)

Hence this mail. As we haven't received any communication from your
Office and we don't need also, and it has only one day passed since we
Purchased the agreement. Please be kind enough to refund the amount
Deducting the nominal administration charges of rs 3800/- as per the
Clause number 25 of the agreement. We will be obliged to you if you
Please refund us within 3-5 days.

Thanking you,
With regards,

(Sd/-)
Shailaja kedia
W/o j. Appa rao
Flat 1c, block d, rohra heights, ramkrishna pally
Mouza ghuni, new town
Kolkata-700156
Contact number [protected]
3 attachments

Hi team,

I haven’t used the country club services till date since i became the member nor i’m not interested in using it because of witnessing unreliable, non-stable promises. And i’m getting messages to pay amc amount which was not discussed earlier. I’m not ready to pay even single rupee. Please cancel my membership and please do not disturb me by making phone calls anymore.

I’ve tried to reach customer care several times to cancel my membership. Reaching the customer care by phone is really not possible. They keep on hold and put on the audio to listen about country club.

So, here i’m dropping a mail to you guys to please cancel my membership and do not disturb me through phone calls else legal action would be taken on you.

Membership no: dt13hyd-zing5l-0819
Issue date: 09/march/2011.

Thanks,
Nikhil.

With regard to my ref#i wish to inform you that i have been duped of rs. 30, 000 by your company representative through intentional misrepresentation of facts tantamount to fraud. My membership number is ccdl216v5lb28250.

I had been invited with my spouse by one of your company representatives (Contact #[protected]) to receive a “free” holiday voucher of 6n/7d for holiday at fiery grillss, faridabad on 13 sept 2017. One, mr. Kumar aditya (Mobile#[protected]) chaired the meeting and gave me a few benefits to buy a holiday package of country club india ltd.

He offered me a complete holiday package not exceeding rs. 30, 000 (Rupees thirty thousand only) that included:

1. A completely free voucher for 6 n/7 d extra as a complementary gift.

2. Stay in a 5-star accommodation for maximum 21 days for 3 years (Maximum 7 stays each year).

3. Average maintenance charge per day stay applicable only upon booking a holiday. (Maintenance of approx. Rs. 1214 for each one-day stay i. E. A stay for 2 days accrues maintenance charge of approx. Rs. 2428 and so on. (Rs. 8500/7 days). This upkeep charge for 7-day stay was rs. 8500.00 maximum in a year and rs. 0 if no holiday utilized.

Upon agreeing to this offer, a personal detail form was given to me, partially filled and signed by me and my spouse as the agent did not let me fill three columns namely type of membership, membership fee and annual maintenance charges to be filled by his office after the payment. He took away the form. Then i made a payment of rs. 30, 000 as per our bond. On closure of the deal, the agent gave me some irrelevant documents and a copy of the approval form wherein the vacant three columns were incorrectly filled by his authority. (The writing of agent on the three columns of the form is clearly different from mine as i filled the form first, in italics). Now he returned the form with a different membership charge of rs. 70, 000 and annual charges of rs. 8500 contrary to our agreement. When i asked him to correct this price and membership variation, mr. Aditya reiterated that this form is not legally binding and that i will receive original contract (Of rs. 30000 plan) in 15-20 days from the company at my home address.in good faith, i complied because the copy of the approval form received by me did not bear the company seal or his attestation so it was void (Scanned form enclosed). The “free” gift voucher also had a fee of rs. 5500/- that he did not mention. I gave all my disclosures but received none in writing from aditya.

I received an email from country club india ltd. Later that night that detailed a membership of rs. 60, 000 and a mandatory maintenance charge payment of rs. 8500/- irrespective of my average stay visit. Then i called up country club to rectify this e-mail error and came to know:

1. That there was no 3-year holiday plan for rs. 30000/-.

2. That i had to mandatorily pay rs. 30000/- extra to get my plan.

3. That the maintenance charge of rs. 8500/- was not calculated on average day basis.

4. That i must need to pay rs. 8500/- yearly irrespective of my using the holiday or not.

I was aghast to have been cheated by the representative of an esteemed organization that i fully trusted. I contacted the ho helpline to give my complaint for which i am writing this to you (Ref#28250).

Please do note that i have brought up this issue with national consumer helpline also and my complaint id is 432156.

My only request is to cancel my policy and refund me back rs. 30000/- (Rs. Thirty thousand only) plus bank interest at the earliest as the contract stands illegal and nonbinding. I also want that mr. Kumar aditya (#[protected]) be blacklisted and charged with forgery and insidious behavior to harm customer interest done in a nonofficial setting (Under section 17 (3) and section 17 (4) of the indian contract act 1872).

I was told by country club executive over the phone line that since i had called in the cooling period, i will be getting the refund during the due course of time. I hope you abide by the promise and have me my full amount returned back as soon as possible.

Dear country club bahrain office
Cc - dubai office & mukesh
My membership no. Cvbh79th30lu169

Please note that even though i am chasing quite long back, still my case has not been completed. There are 2 land registration still on pending one of them in flemingo nest and another one at hydarabab. For hydarabad registration i had full amount by march of this month and for flamingo nest was transferred from my earlier payment which had paid 2 years back.
As i am trying to contact bahrain office looks office has been closed as nobody taking phone, even mr. Mukesh is out of the country also not responding either whatsup or phone call. Now i am in real trouble and might force for legal action. Please note that all the amount what i have been paid was paid through my citi bank credit card directly to country club hence i have all proof of payment. Hence it might not be difficult to go legally.
I am chasing on regular basis to mr. Mukesh and bahrain office as well, but no good development. Hence i need urgent action to complete my both registration with immediate effect or please refund my money. Which already i am chasing with mukesh.
Please look into my case urgently to avoid further inconvenience.
Thanks.

Beset regards,

Abdul harif. K. P
Chief accountant,
Shell fisheries company,
Kingdom of bahrain

Country club employees had offered me to allot 150sq yd plot at yadigiriguta with in 15 days and also develop the plot by constructing villa and hand over complete rights to me after 5 years. Though i paid full amount it's been more than a month that they didn't register plot on my name c kishore reddy (M: [protected]). I have been calling them and reminding them to fulfill things that they promised but there are fruitful actions being taken.

As i had taken ken lifetime membership in year 2015. At that time sales officer told their is no extra charges after full payment. But regardless company people's pressuring for pay amc charges per year. I requested to give back my membership amount i paid or wave off all extra charges they charging
Coordinating at pune office mr. Anuj pandey
But not got satisfactory reply till date.

Country club pune had charged rs. 60000 and given lot of fake promices. At the time of booking they assured that they provide 7d6n accomodation in 4-5 star resort. Additionally they will provide boat house, tree house, even accomodation in nijams palace in hydrabad etc.
So naturally i impressed with their promises and paid the membership fees.
Thst time i have no time to read the terms and conditions. But on the same day i came to know that county club is taking money and making us full. Immediately i called the representative and his manager for membership cancellation.
They strictly denied and said cancellation is not possible where as it could have been done within 10 days. Thay didnt say anything about that.
In next few days i have received a call from customer care if i am planning to travel somewhere or not. I did a general enquery about tree house, boat house facilities and they said they dont provide that type of service which was promised earlier.
I have sent several emails and called to customer care but no response till now. I would say this type of worst service i have ever seen in my life.
Those club memebers fake in nature.
I want to cancel my memberahip now and need refund for membership fee.

Saikat pramanik
[protected]

Hi team,

I was approached by country club team (Cct) during june end with sms and mailers (Some promotional offer only for me) and then they asked for an appointment, i was not very keen but they insisted and thats how we fixed the appointment for july 2 around 11.30 am, so one of their representative mr. Imran shaikh (Mobile [protected], email [protected]@gmail.com), he briefed me for about an hour or so and offered me a lot of freebies with the club membership and he was constantly pushing me to buy the membership, so in the end i said if you promise to deliver whatever you said then i can proceed for the membership so he wrote the list of freebies and offers on a blank paper and told me that he will send the same through his mail as well and later the same offers will come on a company's letter head. I stay at bhayandar (W) so he told me that he has 2-3 more client in bhayandar (East) and that he will always be available for any kind of problem faced with cci, i believed him and then the deal was finalized at 225, 000 inr and i did 2 transations of rs 100, 177/- inr (Icici credit card) and another transaction of rs 125177/- inr (Yes bank credit card)

I go a confirmation call from their head office soon after the transaction and they were repeating the offers and there was a mismatch in what was offered and what the caller was repeating but the salesperson asked me to just say yes to everything and convinced that he will get all these offers updated against my membership.

Below is the list of offers
55000/- cash back we have given on the amount of 2, 80, 000/- as you have done full payment.
Iphone 5s
8000/- worth flight travel vouchers
2000/- lunch or dinner voucher in any clubs
3nights 4days in bangkok
3nights 4days in malaysia
3nights 4days in domestic
2 bonus weeks in dae
3nights 4 days also and 2 bonus weeks every year with processibg charge applicable

All these details was mailed to me by the sales person (Imran shaikh) through his gmail, so when i received the mail i insisted to send me from his official mail id for which he gave me some lame excuse and so i was not convinced and then when i enquired on the cci feedback online i was scared and decided to cancel my membership, so when i mailed them to cancel my mebership their one representative "kajal swamy" (Email - [protected]@countryclubmail.com) contacted me and asked why i want to cancel so i explained all the thing and she tried to convince me again, but this time i was firm but they didn't cancel my membership and didin't refund my amount so i raised a dispute with the banks (Icici & yes bank) for holding the payment as bank generally transfer to merchants within 45 days.

There was no amc for the first year and still i am getting reminders from their end to pay amc for first year when i have not used their services as well

Please help me cancel the membership and refund my amount.

Some of the links for your reference

https://www.icrpc.org/countryclub.htm

https://www.complaintboard.in/complaints-reviews/country-club-india-limited-l425...⇄

https://www.consumercomplaints.in/complaints/country-club-cancellation-of-member...⇄

Please solve my problem sir i m already costomer for you and i m buying member ship of holidays in surat branch in gujarat state but here all sales executive and meneger are fraud he is not give me my problems solution and not do my holiday booking he is always ask me that your membership is cancelled i can't do for you but i m already pay 40000 ruppes so why he do not my holiday booking here meneger is pavankumar sharma is not responding me and he always avoid my talking solution so please action for him
My membership no is cvsu1v5lb238911
And my mobile no is [protected]

Dear sir,

I meet a fraud company thats name is country club, i paid out them an amount and did not able to get their services.
This company is totally fraud and cheat company i request with all indian citizens dont be buy any services of this fraud and cheat company.

Beware with this fraud & cheat company which name is country club fraud number 1.

Thanks
Gopal kumar
Phone - [protected].

Me and my husband was invited as we were one of the lucky couple to recieve gift voucher.. Mr punnet, mr raman, mr manish offered us lifetime membership with tempting offers such as 10000 cashback, return air ticket in anywhere indiamond, lifetime membership of gold gym, 10 yrs of free hotel stay of 7 days 6nigths... Food vouchers ercetc... Only condition was that we have to pay at that moment else we can get any benefit... Till now we have been chasing nothing is given... Now we have come to known fraud has happened with us... Daily they are calling many families and doing fraud with everyone... Request you to help me and everyone by stopping this... Also i want my money back.

Membership no : cvbg1clsc97790

Hi my self girish s & i have the similar experience from this cheating club. Infact we were in middle family and strive hard to lead a life. As most of them told i also got a call for receiving gift infact initially i rejected that. Again they keep calling & trapped me here. As soon as you enter the meeting room you will be welcomed very nicely by introducing you to other members who where there and they started clapping as you enter. Then comes a very very smart marketing guy showcasing the countryclub as an heaven and start exploring them. What ever you ask you will get a very very positive and attractive answers and remember we just obey his words and not even have patience to see what marketing guy told us is written in the document or not. Finally he trapped me 1st level.

For membership they told 40k. I told i have not brought money. Then they told that they will arrange instant credit card. Even bank people are supporting this cheating club.

Shame shame to all the bank officials involved with this cheating club. Remember that you people are spoiling hard earned money of the individuals and god will definitely punish you one day for this.

Infact 2nd level trapping with credit card not agreed by me & i told i am not interested in credit cards. Luckily i escaped from this trap.

But again he conveyed me like anything and forced me to swipe my debit card to 10k. I was keeping that to pay my other loans but due to his words i was convinced to swipe 10k and left the place with gifts vouchers (Not with gifts).

They told me to pay balance 30k with in 15 days.

After 3 days luckily in media tv9 channel shown the fraud about this club most of them were scolding about there wrong promises and the difficulty they faced during the vist to their club. I immediately called the marketing guy to see his response on this he told all things doing by media is just for money. Just for money they are putting the comments on country club like this. Wait our management will face this issue and let you know the status. I told him i dont want to get into this anymore. You cancel and refund my amount.

From next day i could not reach the guy or manager or any one who i met their.

So finally they trapped me. I personally gone there and they made me to wait their for very long time and they told manger is not available. After that i could not meet them. I called customer care and asked for refund but no response.

Finally i decided ok i lost my 10k due to my ignorance and i kept quiet. After a year i got a call from county club to pay the amc. I was totally shocked.

My question here is -

1] i have not seen or visited country club at all. Then how can they charge the amc for me.

2] other thing i have paid only 10k and how can they consider me as a member?

3] i lost my money for just attending the meeting. They are very clever and making the meeting with peoples cost but peoples are not aware.

Now i need my money back and cancel the member ship. They are telling now i cant cancel i need to transfer to any other person. Why should i transfer this cheating membership?

Its very clear from the forum that majority of them got cheated. They are cheating the educated guys like us. If we leave them as it is then definitely they will cheat whole world like this one day. We should do something as a group to close this cheating club at the earliest. Let us start a group and we will join together and make a big group to kick this cheating club before looting others money. Lets put our hands together and strive for justice.

Looking at the above complaint i request the concern to recover my hard earned money & help me to cancel my membership. I look forward for justice.

Please help

My self supriya kale,
I purchased country club membership on (07.09.2017) and cancelled during (14.07.2017) cool off period. But instead of postie response. After lots of headache you send mail for cancellation confirmation mail and after that second mail was like this "with reference to your mail and telephonic conversation regarding membership cancellation. This is to inform you that all country vacation memberships (Partly paid or fully paid). Is non refundable under any circumstances once the purchase is made. However a membership can be transferred, through your own contacts. Country vacations does not sell or assist in terms of contacts."

Its fraud only nothing else.