[Resolved]  Country Club India — Fake promises: Fraud case

Address:Gurgaon, Haryana

Paid the full membership amount of INR 2L by cheque in advance in the month of January'15 at our home in Bhiwani (Haryana) Membership in the name of Dr. S K Anand Membership No.: CCDL11CLUB30LB21107 2 Salesmen named Abhishek & Shakti, sit in their Noida office pitched me for an offer which included: 1. Membership benefits for full family including myself, 2 sons & daughter in law with a separate membership card for each individual 2. No maintenance charges for first year and INR 8000 every year from 2nd year if you use any offer excluding free Clubbing services till lifetime 3. 2 free domestic airtickets 4. 6N7D free accommodation arrangement in Country Club Resort in Bangkok 5. 2N3D free accommodation arrangement in Country Club Resort in Dubai Status of freebies offered at the time of collecting the membership charges in advance: 1. Received 2 cards for myself & younger son but still waiting for membership card for daughter in law and elder son - When we followed up regarding this again & again, we received an email from their central office in Hyderabad mentioning that it's not valid for dependents more than 25 years of age. Abhishek did not disclose this at the time of collecting the membership charges. 2. I tried to book a trip to Jim Corbett National Park and was asked to pay the maintenance charges which should have been waived since this is our 1st year of membership. I spoke to Abhishek about it and paid the maintenance charges so as to avail the offer. The concerned CClub representative offered us 1+1=2 yrs o[censored]sage while paying the amount for 1 year. They also agreed to mention it in writing in email and share but I have not received that email also yet. 3. Received only 1 ticket coupon that too in the month of June with only 3months validity after continuous followups. 4. & 5. I have not availed these 2 free accommodation offers yet. I request CClub to send the remaining 2 membership cards asap as agreed. 2 domestic airtickets with atleast 6months validity as discussed I would also like to mention here that I have the recording of everything which we discussed with Abhishek that day so as to prove that Abhishek & co is a fraud. I have a piece of paper also where Abhishek mentioned all the benefits as discussed above.
Was this information helpful?
No (0)
Yes (0)
Jul 12, 2017
Complaint marked as Resolved 
Long time now, no positive response received from company yet. Fraud company with fake promises. Guys please avoid getting fooled by this company and post negative feedback so that noone else gets attracted in their fake promises.
Country Club India customer support has been notified about the posted complaint.
Verified Support
Sep 11, 2015
Country Club India Customer Care's response
Dear Member,
Good Morning! We have gone through your queries and understood that you have been not given full information. We are sending more than 2000 members every month for holidays across our properties and exchange partner properties. Yearly approx. we are sending more than 30000 members and more than 1 lakh room nights are allotted to members.

I am sure you have taken membership to enjoy holidays and clubbing facilities along with your kids. Please be rest assure that we will provide you best of our services as per the membership scheme taken and membership form signed by yourself.

Download our Android & iOS based Country Club App from Google Play store for real time bookings and information about our events along with all properties details across the globe. Click below link
https://play.google.com/store/apps/details?id=com.ccil&hl=en

One more Information we would like to give you that we have now our presence in Malaysia and you can opt for a holiday there too.

For further any queries please login to our below mentioned portal link and give your complete membership details.

You can also reach us on below numbers and e-mail Ids

For Country Club Membership call us on:[protected]
E-mail Us On : [protected]@countryclubmail.com


Kindly click or copy and paste the link http://countryclubindia.net/reachus/ to browser and give your details of your membership

Best Regards,
Response Team.
Country Club Hospitality and Holidays
Jul 12, 2017
Updated by lovis30
Long time now, no positive response received from company yet. Fraud company with fake promises. Guys please avoid getting fooled by this company and post negative feedback so that noone else gets attracted in their fake promises.
Complaint comments 

Comments

Country Club India is a fraud company cheating innocent people with lot of fake promises & commitments. Stop doing it, I have already filed a suit against this fraud company. I'll make sure CClub won't repeat it with anyone in future.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Country Club India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    29%
    Complaints
    1351
    Pending
    0
    Resolved
    390
    Country Club India Phone
    +91 40 4433 1360 [Hyderabad]
    +91 22 4295 2913 [Mumbai]
    +91 11 3097 3608 [Delhi]
    Country Club India Address
    6-3-1219/A, Country Club Kool, Begumpet, Hyderabad, Andhra Pradesh, India - 500016
    View all Country Club India contact information