Country Club India — False commitments at the time of selling | |||
This in regard to my membership acccount No No CCDL11V10LB9955 (Mansi Gupta) for Ten year vacations (Blue). The sales man at Ansal Plaza office of Country Clyub at Delhi, promised 17 weeks of holiday and conversion of 60, 000 in EMI at Zero percent, along with free pases to frequent parties at Country Clubs. However the 60, 000 I paid, never got concverted to EMI. I only receibed 10 weeks of holiday insted of 17. I never received any free pases for there clubs. No one replies email, and the answer of sales guy is that they will speak to accounts, the customer care lady only knows one line " Money cannot be refunded". Please kindly share a count judgement against country club if anyone has. Sidarth Bali [protected] [protected]@gmail.com Was this information helpful? | |||
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Country Club India customer support has been notified about the posted complaint. | |||
 2 Comments | |||
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+91 40 4433 1360 [Hyderabad]
+91 22 4295 2913 [Mumbai]
+91 11 3097 3608 [Delhi]
6-3-1219/A, Country Club Kool, Begumpet, Hyderabad, Andhra Pradesh, India - 500016
1> I was informed by the executives of your company that the membership would cost Rs.1, 40, 000/- for 30 years, and if I took the membership for 5 years, I needed to pay only Rs. 80, 000/- now and at the later stage, if I would want to continue the membership, I would need to pay only an amount of Rs. 60, 000/- and the membership would be extended for another 25 years. But I did not find any mention of the same, either on the website of your company or in the agreement entered into between my wife and your company
2> It was informed to us (me and my wife) by the executives that the membership is for 5 years (it is not necessarily for continuous 5 years), that means I can use the membership for any 5 years (for e.g – in 2014, 2015, 2019, 2021, 2025 as such). But this is neither mentioned in the agreement nor in the website
3>The other grievance that I have is that the executives of your company told me that the amount of Rs. 80, 000/- will be charged as an EMI for 12 months, but they deducted the entire amount in a single swipe from my credit card and I had to make an arrangement with the bank, to pay the same as an EMI, for which the bank is charging an interest and other processing charges