Country Club India — I'm complaining about the cheating that has happened to us by COuntry Club

Address:

Hills and Dales Ph3 ,Elburz M3 101, Near Undri ROad, Pune 411060

This COuntry club membership was given to us by fraud and uncommitted promises.
the sales people talk a lot of false commitments, which later you understand that they are all fake commitments made.
during the complete process, they have high music in the room, so that peoples minds get diverted and thinking process completely reduces.
this high volume music is just to distract people from thinking.
here they show all face promises.
I had been asked to pay 300000+ amount for too good services,
getting 3 rooms in any hotel with 10 people able to stay for 7 days 6 Adults and 4 children.
and 2 children can be interchanged with 1 adult.
free pickup drop facility from airport to the hotel.
free breakfast and lunch in the hotel .. for the complete period we stay
free site seeing, only petrol money will be changed.
even abroad travels are included similarly.
but when you call and ask, they said only 1 room will be given, and only 4 to 6 poeple allowed.
no breakfast and lunch included.
no free taxi service

it was just 1 or 2 rooms at the max they will give and also they will be 3star .. as per what was promised is the rooms will be 4+ start always.

complete cheating has been done with us. and we also had called country club people to police station in Pune.
their they commited they will give everything but again the same story started.

we would want all our money be re-imbursed to us.
bellow is the mail sent to countryclub as well, but they do not respond and now all the emails are blocked and not available to send.

Hello,

This is Shalaka Kutty and my Parents Prabhakar Kutty and Shobha Kutty are members of COuntry club.
we were given this membership as part of a selection in Kakde mall. My parents were invited for the gifts that they were suppose to collect from the connaught place building near wadia collage.
they were called from 5 to 7PM and I also joined them later.
We were given heavy promises, and the environment which is set up in the office room, had a very loud music, somehow this seems to distract the people who come and visit.
Later there were 2 sales people who introduced themselves. 1st one was ROhit Gaikwad, who was explaining about the membership and mentioning that this year in 2018, they are giving extra benefits to customers. Benefits which were promised to us are noted in points below.
Rohit Gaikwad, did mention about his Manager who will come down and explain about the membership and benefits more in details. Sudhir Khilari came forward as Manager explaining about the benefits.
somehow my Parents were not agreeing to it and also left the premises. but Rohit came after them to stop and explained to hear to them and later take a decision.
My parents entered the office again and even i joined them later.
during that time it seems like the sales people do not allow us to read the documents carefully, the high volume music seems to distract the people and does not make them concentrate on the documents.
also the sales team does make sure that people do not read the documents and before they start reading the sales person tries to distract them via talks and giving only verbal confirmations.
we had even suggested that we will take the form home and come tomorrow for payment, but they were not even allowing us to do the same. May be this was one of their tricks that we should not read the documents.

below are the points which were confirmed to us :

1. My parents Prabhakar Kutty and Shobha Kutty, get 2 separate cards in this membership and 1 country club card - total 3 cards
2. Total 6 Adults and 4 Children will be allowed on these cards. 1 Adult can be considered in replacement for 2 children, this was also mentioned to us. so if no children are joining then the total number of Adults will be 8
3. we will get 3 separate rooms for our stay in hotel with this membership, with no extra payment.
4. we will be provide breakfast and dinner with this membership without any extra payment. it was also mentioned that lunch is not provided as people are out and food gets wasted so we do not provide lunch.
5. hotel cab will be provided for complete day, and only fuel charges we will have to bear. only fuel charges with no extra cost
6. the 2 cards can be even transferred to children, which means - Prabhakar Kuttys card goes to 1 Child with family and other card on SHobha Kutty will go to another child with family.
7. we will also be provided free passes for special occasions in country club premises. we will get extra passes if needed as well for any such special occasions like new yr, diwali, sankranti etc being celebrated in country club etc.
6. it was also mentioned that if we are travelling in the year, we will be paying 10, 000Rs only for that year ... and no other extra cost.

hope we get same benefits in written, so that there are no arguments once we come to the office each time for any travel/vacation that we would opt for.
we were cheated by Sudhir and team and we have no trust left on words now from any of the country club member, we would want everything in written to be sure that things are in place.
please help get these benefits applied for our membership, else we would be really looking forward for a complete refund of the money that we have paid till now.

Thanks
Shalaka Kutty