Feb 16, 2017
Updated by gaurav0811 HI,
Today, I have received a call from
country club they said to send me email but not given any email id . They told me to send details of all false commitment, but not share the email where i can send details. Below is the details of false commitments; -
1. They promise for 4 return air tickets with holiday at any place in INDIA
2. In spite of various written and telephonic follow up and reminders, they not book and provide holiday, below is the details of emails ;-
A. We had sent first email on 21.04.2015 for non receipt of membership card and also for web link where we can check and book our holidays at [protected]@countryclubmail.com & csm.[protected]@
gmail.com
B. We have received a reply that we gets the card within 30-45 days, this is the first false commitment, while selling membership their Mr. ABHISHEK told us we will get our cards with in 10-15 days. In their reply email
country club also asked with us our membership no even when the cards not provided.
C. We have sent our first email to book our holidays in Kerala in NOV-2015 & also to check availability
if they have properties in 'LANDSDOWN', as we are planning a trip for Landsdown from 13 May to 16 May. WE had sent this email on 5th MAY, 2015, but not received any reply from
Country Club and again send reminder follow up email on 12th May, 2015.LUB LUB BUT NOT RECEIVED ANY REPLY FROM COUNTRY
D. Again we had sent email on 25th MAY to book our holidays in Kerala in NOV- 2015, But again no positive response and our holidays not booked yet
E. We have also sent an email on 3rd Nov, 2015 to book our holiday in SIRDI / Mumbai IN THE MONTH OF feb, 2016, , but as usual this time also failed to book
F.Today also I received a call from
Country Club after this cimplainet they said me to revert on the email which they send to me, but I have not received any email from them, This is the way they are working
I would like to also inform you that ...First they called and asked for collecting free gift vouchers at the mall, Noida. After 40 mins of presentation they asked us to book and join the
country club vacations for 3 lac . when we refused they offered membership vacations of 10 + 5 years for 1.65 lac .
when we refused the offer also they offered extra benefits of booking today only . The extra benefits were one all incl. free trip including air tkts for 4 N at any place in asia and one more such trip in any plac in India. By this all free offer of today only we became members . next day when we asked for all the free offers and its bookings they refused . This co seems to trap people.
Its about more than 2 years that i had purchased membership with 50, 000 rs with lots of offers and benefits, but not received anything till date .
YOU ARE ONCE AGAIN REQUESTED TO PLESAE LOOK INTO THE MATTER AND HELP ME OUT. PLESAE REFUND MY MONEY
THANKS,
REGARDS,
Gaurav
May 31, 2017
Updated by gaurav0811 Hi,
Refer to my complaint dated 14.2.2017. I would like to inform you that no action has been taken from
country club till date. We have not received any call, any response from them.I am surprised how its show resolved on the websites.
After that I am busy as my wife's delivery was also due in feb. Now I am again would like to reopen my complaint and inform you that till date I have not received any response from cc
The sales
person made false commitments to me at the time of the deal and now, he and his manager are not picking my phone. I visited their office but no one is responding properly. I contacted to their customer care number but they also did not give any proper response. I have also sent e-mails, but no one is bothered about the problems the customer is facing. It seems that this company dose not give any value to the law of this country
You are once again requested to please contact them and force them to either refund our money or book our holidays
Hope you will look into the matter and help me out
Thanks,
Regards,
Gaurav
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