[Resolved] Country Club India — No bookings available only asking for AMC

brainy

from Mumbai, Maharashtra

Address:

Pune, Maharashtra

I am country club member for last five years and I have tried to book the holidays at variuos locations but never got success. Last two years I am trying to book holidays at Goa for which I have sent emails to booking and other contact agencies and they informed that the bookings open only three months before the date but confirmed that as soon as the bookings open we will provide bookings on priority. When the day approaches there will not be any bookings available. in 2012 it was informed that due to marriage of MDs son the resorts in Goa are not available and 2013 a new story started that you are a blue member so can not get bookings in Red season. Apart from this most of the bookings are only done for celebrities. There are no replies to booking information but keep on asking for AMC. Without any servicing. These are frauds and will shamelessly ask for AMC money. In fact they offered booking in some other resort at the market rate acting as if they are travel agents. Fed up with this and Email communications. (I have all the email communications as record). I recommend that never fall in trap of country club and waste your hard earned money. Praveen Sugan [protected]

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Aug 14, 2020

Complaint marked as Resolved

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Comments

Mona Verma

from Kolkata, West Bengal

There is something called cooling-off period for 10 working days which is in rule book of IRDA, an association to which country club is abide with. If you would have been lying within this period, I would have asked you to directly ask CCIL for cancellation of your membership and get charge back as in rule. But since you crossed this time period, I would suggest you to go ahead and do a conversation with CCIL through email (keeping Times of India or any media, IRDA, consumer court or any other stakeholder of social welfare in cc), ask for cancelling your transaction on basis of proposal mail you received and facilities you had not been provided, and stating that if they do not respond you will be forced to lodge a complaint in consumer forum.

If they still do not respond to, then lodge a complaint in consumer forum as well as an FIR. People have been doing so and getting positive results. This is from my personal experience. You can also check this link : http://archive.indianexpress.com/news/pay-rs-1.75-lakh-to-member-consumer-court-...⇄ for more encouragement.